Back of House Area Lead

$18.5 - 20 per hour

"Everything rises and falls on leadership" - John Maxwell

“Leaders are the heart of our restaurant. They help create the culture and make decisions that directly influence every metric that matters in the business.” - Jason Riddle Owner/Operator of Chick-fil-A Emporia

A restaurant leader must be able to balance both results and relationships, having the ability to not only complete daily checklists but also develop strong relationships with fellow employees. Leaders must have a high capacity, being able to hold multiple responsibilities in tension. Strong decision making is crucial for success in this position as leaders make decisions that directly impact every important metric in the business.

Pay Range:

$18.50 - $20.00

Position Type:

Full-time and Part-time

Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay

Team Leader Responsibilities:

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Be a friendly, encouraging team player
Lead Shift leaders and hold them to thier responsibilities
Excellent communication skills, both written and spoken
Hold team members to performance expectations

Qualifications and Requirements:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Reliable transportation
Ability to work in a fast-paced environment
Strong people skills with ability to serve shift leaders
Strong commitment to superior customer service
Ability to manage a team of leaders
Ability to work in a team environment with shared ownership and responsibility
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

We’re more than just a chicken restaurant, we are a company that puts people first in all we do. We care for each other and our guests. Specifically, we strive to be Emporia's most caring company.

Chick-fil-A - Chick-fil-A Emporia

709 W Atlantic St, Emporia, VA, 23847

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.