Opening Available Assistant Floor Manager at Crumbl of Salem: 

Hourly Plus TIPS

Job Description

We are looking to hire an experienced baker to supervise our baking staff and manage all bakery operations. The bakery assistant floor manager responsibilities include maintaining accurate records, training bakery staff, and ensuring that orders are completed on time and the floor is running smoothly.

To be successful in this position, you should demonstrate excellent management and problem-solving skills. Ultimately, an outstanding Assistant Bakery Floor Manager should be able to achieve exceptional customer service and enforce staff compliance with food health and safety regulations. Bakery floor managers supervise baking staff and ensure that all bakery operations run smoothly. They take inventory of baking supplies, resolve customer complaints, and address poor staff performance.

Qualifications:

• Management Experience in the food industry (Preferably Bakery)
• Reliable, with high integrity and a strong work ethic
• Ability to work as part of a team
• Professional appearance and attitude
• Computer literacy
• Proactive organizational skills
• Ability to keep a positive attitude in a fast-paced environment
• High school or equivalent (Required)
• Associates Degree or higher (Preferred)
• Night Shift (Required)
• Driver's License w/ Clean Record (Required)
• Food Handler Certification (Required)

Skills:

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills and Outstanding problem-solving skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• The ability to work under pressure.

Responsibilities:

• Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
• Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.
• Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized
• Delegating responsibilities and supervising business operations.
• Maintaining knowledge and skills for Lead and baker positions and fill in as necessary.
• Training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business. Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Be a shining example of well behavior and high performance
• Clean Drivers Record
• A food handler's license.
• Additional store manager duties as needed

Benefits:

Tips

50% off discount

Performance Bonuses

401K

Company Information:

ONE BIG DREAM

two crazy cousins

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

OUR CONCEPT

rotating menu

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don’t have time to visit the store? Don’t worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

EST. 2017

logan, ut

The very first Crumbl opened in Logan, UT while Sawyer, Crumbl’s COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!