A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for providing vision and strategy to improve daily operations and keeping team leaders accountable for each component of Operational Excellence. A Director's two main areas of focus are growing the business and coaching/developing team leaders. Directors lead by example and set the tone that others will follow.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Sundays Off
- Learning first-hand from an experienced Operator
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Director Responsibilities:
- Cast vision and execute strategy for a dedicated area of the business
- Work with the Leadership team to achieve business goals
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new team leaders, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.