Front Office Assistant Job Descriptions

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Front Office Assistant Job Description Template

Job Title: Front Office Assistant

Job Summary: We are seeking a highly organized and customer-focused Front Office Assistant to join our team. The ideal candidate will be responsible for greeting and assisting visitors, answering phone calls, and performing various administrative tasks to ensure the smooth operation of our office.

Responsibilities:

  • Greet and assist visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate department or individual
  • Perform various administrative tasks, such as filing, data entry, and photocopying
  • Manage incoming and outgoing mail and packages
  • Maintain a clean and organized front office area
  • Assist with scheduling appointments and meetings
  • Provide general support to other departments as needed

Requirements:

  • High school diploma or equivalent
  • 1+ years of experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and other basic computer skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and organizational skills

Physical Demands:

  • Ability to sit or stand for extended periods of time
  • Ability to lift up to 25 pounds

Working Conditions:

  • Office environment
  • May require occasional evening or weekend work

Salary: Competitive salary based on experience and qualifications.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Professional development opportunities

Frequently Asked Questions about hiring a Front Office Assistant

What is the best way to find and hire a Front Office Assistant near me?
Online job boards are the best place to find qualified Front Office Assistant applicants. Employers posting their Front Office Assistant job on Indeed get about 13 applications from that board on average.
Which job boards should I post on to find Front Office Assistant applicants?
You should post to multiple job boards at once. The most successful job postings for a Front Office Assistant are on Indeed – but on average, employers post to 12 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 3 hours on average, which is shorter than the national average for Front Office Assistant positions.
What's the best way to communicate with applicants looking for a Front Office Assistant role?
SMS has 82% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Front Office Assistant job applicants?
Hourly paid workers, such as Front Office Assistants are actually more engaged when texting about jobs. We have found that text messages are 136% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Front Office Assistant applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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