Order Clerk Job Descriptions

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Order Clerk Job Description Template

Job Title: Order Clerk

Job Summary: We are seeking a detail-oriented and organized Order Clerk to join our team. The Order Clerk will be responsible for processing orders, ensuring accuracy and timely delivery, and maintaining records of transactions. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Responsibilities:

  • Process orders received via phone, email, or online platform
  • Verify accuracy of orders and ensure timely delivery
  • Communicate with customers regarding order status and any issues that may arise
  • Maintain accurate records of transactions and update inventory as needed
  • Collaborate with other departments to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • 1-2 years of experience in a similar role
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to multitask
  • Proficient in Microsoft Office and experience with order processing software

Physical Demands:

  • Ability to sit for extended periods of time
  • Ability to lift up to 25 pounds

Working Conditions:

  • Fast-paced office environment
  • May require occasional overtime or weekend work

Salary: Salary will be commensurate with experience.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays

Frequently Asked Questions about hiring a Order Clerk

What is the best way to find and hire a Order Clerk near me?
Online job boards are the best place to find qualified Order Clerk applicants. Employers posting their Order Clerk job on Indeed get about 20 applications from that board on average.
Which job boards should I post on to find Order Clerk applicants?
You should post to multiple job boards at once. The most successful job postings for a Order Clerk are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 12 hours on average, which is shorter than the national average for Order Clerk positions.
What's the best way to communicate with applicants looking for a Order Clerk role?
SMS has 87% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Order Clerk job applicants?
Hourly paid workers, such as Order Clerks are actually more engaged when texting about jobs. We have found that text messages are 152% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Order Clerk applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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