Toll Collector Job Descriptions

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Toll Collector Job Description Template

Job Title: Toll Collector

Job Summary: We are seeking a reliable and customer-oriented Toll Collector to join our team. The Toll Collector will be responsible for collecting tolls from drivers passing through toll booths, providing excellent customer service, and maintaining accurate records of transactions.

Responsibilities:

  • Collect tolls from drivers passing through toll booths
  • Provide excellent customer service to drivers
  • Answer questions and provide information to drivers as needed
  • Maintain accurate records of transactions
  • Balance cash drawer at the end of each shift
  • Report any discrepancies or issues to management
  • Perform routine maintenance on toll booth equipment
  • Ensure toll booth area is clean and well-maintained

Requirements:

  • High school diploma or equivalent
  • Excellent customer service skills
  • Ability to handle cash and make change accurately
  • Basic math skills
  • Ability to work in a fast-paced environment
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule, including weekends and holidays
  • Previous experience in a customer service or cash handling role preferred

Physical Demands:

  • Ability to stand for long periods of time
  • Ability to lift up to 25 pounds
  • Ability to work in all weather conditions

Salary: The salary for this position will be commensurate with experience.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off

Equal Opportunity Employer: We are an equal opportunity employer and welcome applications

Frequently Asked Questions about hiring a Toll Collector

What is the best way to find and hire a Toll Collector near me?
Online job boards are the best place to find qualified Toll Collector applicants. Employers posting their Toll Collector job on Indeed get about 20 applications from that board on average.
Which job boards should I post on to find Toll Collector applicants?
You should post to multiple job boards at once. The most successful job postings for a Toll Collector are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 10 hours on average, which is shorter than the national average for Toll Collector positions.
What's the best way to communicate with applicants looking for a Toll Collector role?
SMS has 81% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Toll Collector job applicants?
Hourly paid workers, such as Toll Collectors are actually more engaged when texting about jobs. We have found that text messages are 172% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Toll Collector applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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