Front Of House Staff Job Descriptions

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Front Of House Staff Job Description Template

Job Title: Front of House Staff

Job Summary: We are seeking a friendly and customer-oriented Front of House Staff to join our team. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House Staff will also be responsible for handling cash and credit card transactions, and ensuring customer satisfaction.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner
  • Take customer orders accurately and efficiently
  • Prepare food and drinks according to company standards
  • Maintain a clean and organized dining area
  • Handle cash and credit card transactions accurately
  • Ensure customer satisfaction by addressing any concerns or complaints
  • Follow all safety and sanitation procedures

Requirements:

  • High school diploma or equivalent
  • Prior experience in a customer service or food service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to work a flexible schedule, including evenings and weekends

Physical Demands:

  • Ability to stand for extended periods of time
  • Ability to lift up to 25 pounds
  • Ability to bend, stoop, and reach

Salary: Competitive hourly wage based on experience

Benefits:

  • Flexible scheduling
  • Employee discounts
  • Opportunities for advancement
  • Health insurance and retirement benefits for full-time employees

Application Process: To apply, please submit your resume and a cover letter detailing your qualifications and experience in customer service and food service.

Frequently Asked Questions about hiring a Front Of House Staff

What is the best way to find and hire a Front Of House Staff near me?
Online job boards are the best place to find qualified Front Of House Staff applicants. Employers posting their Front Of House Staff job on Indeed get about 17 applications from that board on average.
Which job boards should I post on to find Front Of House Staff applicants?
You should post to multiple job boards at once. The most successful job postings for a Front Of House Staff are on Indeed – but on average, employers post to 15 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 18 hours on average, which is shorter than the national average for Front Of House Staff positions.
What's the best way to communicate with applicants looking for a Front Of House Staff role?
SMS has 84% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Front Of House Staff job applicants?
Hourly paid workers, such as Front Of House Staffs are actually more engaged when texting about jobs. We have found that text messages are 120% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Front Of House Staff applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Front Of House Staff for
your Restaurant business

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