Retail Receptionist Job Descriptions

Retail Receptionist Job Description Template

Job Title: Retail Receptionist

Job Summary: The Retail Receptionist will be responsible for greeting customers, answering phone calls, and providing excellent customer service. They will also assist with administrative tasks and maintain a clean and organized front desk area.

Responsibilities:

• Greet customers as they enter the store and provide assistance as needed
• Answer phone calls and direct them to the appropriate department or person
• Assist with administrative tasks such as filing, data entry, and inventory management
• Maintain a clean and organized front desk area
• Handle customer complaints and resolve issues in a timely and professional manner
• Process transactions and handle cash and credit card payments

Requirements:

• High school diploma or equivalent
• Previous experience in a customer service or retail environment
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office and basic computer skills
• Ability to work flexible hours, including evenings and weekends

Physical Demands:

• Standing for extended periods of time
• Lifting and carrying up to 25 pounds
• Bending, stooping, and reaching

Salary: The salary for this position will be commensurate with experience.

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Employee discounts on merchandise

Equal Opportunity Employer: We are an equal opportunity employer and welcome all qualified candidates to apply.