Baggage Porter Job Descriptions

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Baggage Porter Job Description Template

Job Title: Baggage Porter

Job Summary: We are seeking a reliable and efficient Baggage Porter to join our team. The Baggage Porter will be responsible for handling and transporting luggage for hotel guests, ensuring that all bags are delivered to the correct rooms in a timely and professional manner. The ideal candidate will have excellent customer service skills and be able to work well under pressure.

Responsibilities:

  • Assist guests with their luggage upon arrival and departure
  • Transport luggage to and from guest rooms
  • Ensure that all luggage is properly tagged and accounted for
  • Provide excellent customer service to guests
  • Answer guest questions and provide directions as needed
  • Maintain a clean and organized luggage storage area
  • Report any lost or damaged luggage to the appropriate supervisor

Requirements:

  • High school diploma or equivalent
  • Prior experience as a Baggage Porter or similar role preferred
  • Excellent customer service skills
  • Ability to lift heavy luggage and stand for extended periods of time
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and in a fast-paced environment
  • Flexibility to work weekends and holidays as needed

Physical Demands:

  • Ability to lift and carry up to 50 pounds
  • Ability to stand for extended periods of time
  • Ability to bend, stoop, and reach
  • Ability to push and pull luggage carts

Work Environment:

  • Fast-paced hotel environment
  • May be exposed to various weather conditions when transporting luggage outside
  • May be required to work weekends and holidays

Salary: The salary for this position will be commensurate with experience.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan

Frequently Asked Questions about hiring a Baggage Porter

What is the best way to find and hire a Baggage Porter near me?
Online job boards are the best place to find qualified Baggage Porter applicants. Employers posting their Baggage Porter job on Indeed get about 15 applications from that board on average.
Which job boards should I post on to find Baggage Porter applicants?
You should post to multiple job boards at once. The most successful job postings for a Baggage Porter are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 16 hours on average, which is shorter than the national average for Baggage Porter positions.
What's the best way to communicate with applicants looking for a Baggage Porter role?
SMS has 97% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Baggage Porter job applicants?
Hourly paid workers, such as Baggage Porters are actually more engaged when texting about jobs. We have found that text messages are 130% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Baggage Porter applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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