Ability to learn dog recognition
• · Completion of all E-learning platforms
• · Meal recording
• · Proper door control in all rooms
• · Ability to help with spa and grooming tasks.
• · Safety is always number 1!
• Qualifications:
• · Must love dogs.
• · Ability to spend up to 100% of work time standing.
• · Ability to work flexible days and hours, including holidays and weekends.
• · Ability to work cohesively with others in a fun, fast paced environment
• · Strong customer service skills
• · Ability to “own” a room of dogs
• Personal Characteristics
• · Detail oriented
• · Quick thinker
• · Emotionally intelligent
• · Outgoing, enthusiast by nature
• · Fun-loving
• · Strong observance skills
• · Strong multitasker
• · Excellent communicator
• Have Fun on Camera!
• · Maintain control of large group of dogs
• · All rooms are equipped with cameras for Pet Parents to stay engaged
• · Caring for all furry friends as if they were part of your family
• · Keep data accurate with current dogs
• · Engage, paly and enjoy the furry friends!
• · Understanding our Dogtopia-isms
• o The Rules by which we, as DOGTOPIANS live by are:
• § We LOVE life unconditionally like a dog
• § We STAY loyal to our pack
• § We CHASE the absolute highest standards
• § We PLAY to our fullest potential
• § We TREAT every day like It’s the Most Exciting Day Ever!
• Health and Grooming:
• · Efficient in all grooming tasks
• · Will learn how to identify dog breeds and behaviors
• · Report dog scuffles right when they occur for safe wound cleaning if needed
• · Work with team to assure our Quality Of Care sets the standards for dog care
• Clean and Safe Environment – to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
• · Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards
• · Inventory management of cleaning, dog and 1st aid supplies
• · Dismisses dog proactivity with ongoing behavior issues and monitors action plans to retain those with minor issues.
• Customer Service & Presentation:
• · Maintain a neat and organized Front desk team and area at all times
• · Set the example for the team with the 3 S’s (smile, story and satisfaction) and hold accountable to internal and external customer service standards
• · Strive for high customer review ratings
• · ENJOY your team! GROW your team! And PLAY to the fullest potential.
• As the Canine Coach, you are responsible to work closely with our furry friends in creating a safe and fun environment while still setting the highest standards and satisfaction of our pet parents.
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