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of carefully curated brands throughout the Midwest

and beyond.  PHG’s known and iconic brands include:

• RUTH’S CHRIS STEAK HOUSE
• BIN 23 BISTRO
• EXCHANGE WHISKEY BAR

Remember that although the meal is always amazing, it’s the

experience you go back for!  With this thought

in mind, Prime Hospitality Group adheres to 5 Core Values:

• Demand Excellence
• Passion for Hospitality
• Desire to Win
• Unwavering Commitment
• Hunger to Grow

BENEFITS

(Benefits available to employees who work an average of 25 hours per week.)

• Compensation: based on experience

• Comprehensive health insurance for you and your family

• Dental and vision insurance coverage

• Paid vacation

• Life and accidental death and dismemberment (AD&D) insurance

• Team member assistance program

• 401(k) plan

In addition to advancement opportunities, team member perks include:

• Family style MEALS served while at work
• Paid time off for ALL employees for each hour worked
• Dining DISCOUNTS at Ruth's Chris Steak House restaurants
• Anniversary recognition program

JOB SUMMARY for Server

Are you an experienced Server looking to join a successful restaurant and grow your career? Prime Hospitality Group (PHG) is seeking a Server to join the Ruth's Chris Team. This role will be responsible for maintaining positive guest interactions while providing guests the highest quality of service in a friendly and efficient manner.

JOB RESPONSIBILITIES for Server

• Maintains professional demeanor, a clean and presentable uniform, and practices positive personal hygiene and cleanliness habits during all shifts,       
• Observes guests throughout meal to anticipate needs, immediately recognizes, and responds to any guest needs or requests,
• Takes orders, serve food and drinks, respond to inquiries about the menu and fulfill the wishes of the guest, as well as suggestively sell food and drinks.

JOB REQUIREMENTS for Server

• Must maintain a current valid permit to serve alcohol as required by the State of Indiana.
• Must be able to operate POS system, make change, and use credit card transactions accurately.
• Must be able to communicate effectively and listen attentively to guests, and other team members.

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serving up our delicious, all-natural, energizing smoothies as well as consulting and assisting customers in choosing the right vitamins and nutritional supplements to help them reach their health and fitness goals. They are responsible for ensuring Guest satisfaction while following store policy.

Benefits:

• Employee discount
• Flexible schedule
• FREE smoothie for every shift worked.

Responsibilities::

• Making custom-blended smoothies the “Smoothie King Way”
• “FRIENDLY UPSELLING” of our nutritional supplements and vitamins
• Providing guests with information regarding our products
• Providing the best TOTAL experience in the business

Qualifications:

• Energetic and dynamic individuals who are excited about health and fitness
• Strong interpersonal and customer service skills
• Food Service experience preferred but not required
• Commission Sales experience helpful
• Ability to think outside the box to satisfy our guests
• Genuine care and understanding for people's needs
• Prior retail sales experience in the Nutrition/Fitness Industry is a PLUS!

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of carefully curated brands throughout the Midwest

and beyond.  PHG’s known and iconic brands include:

• RUTH’S CHRIS STEAK HOUSE
• BIN 23 BISTRO
• EXCHANGE WHISKEY BAR

Remember that although the meal is always amazing, it’s the experience you go back for!  With this thought in mind, Prime Hospitality Group adheres to 5 Core Values:

• Demand Excellence
• Passion for Hospitality
• Desire to Win
• Unwavering Commitment
• Hunger to Grow

BENEFITS

(Benefits available to employees who work an average of 25 hours per week.)

• Competitive salary
• Bonus program
• Medical/Dental/Vision insurance
• 401k Contribution
• Vacation Time

In addition to advancement opportunities, team member perks include:

• Family style MEALS served while at work
• Paid time off for ALL employees for each hour worked
• Dining DISCOUNTS at Ruth's Chris Steak House restaurants
• Anniversary recognition program

BARTENDER JOB SUMMARY

Are you an experienced Bartender looking to join a successful restaurant company and grow your career? Prime Hospitality Group (PHG) is seeking a Bartender to join the Ruth's

Chris Steak House team. Consider this exceptional opportunity! 

A Bartender will provide guests with a fine-dining experience. A Bartender at Ruth's Chris should meet and exceed guests’ expectations. This role will prepare and serve all soft drink, alcoholic beverages and wine according to Ruth’s Chris Steak House specifications, recipes and procedures. A Bartender should provide timely and quality beverages to both guests and the service staff and perform the duties of cashier for the guests and staff.

REQUIREMENTS FOR A BARTENDER

• Prior fine-dining bartending experience, preferred
• Must maintain a current valid permit to serve alcohol as required by the State
• Restaurant Operations Aptitude/Mastery (FOH Service Team Members): advanced knowledge of the stations and roles in FOH, the style of service, how to correctly set and clear a table, the correct way to stock a service station, use of any server tools that might exist, proficiency with point-of-sale systems, and a tireless desire to optimize each interaction with the guests meeting all defined service protocols and the demands and needs of each guest.
• Ability to multi-task in a fast-paced environment effectively and efficiently
• Must be able to communicate effectively and listen attentively

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of carefully curated brands throughout the Midwest

and beyond.  PHG’s known and iconic brands include:

• RUTH’S CHRIS STEAK HOUSE
• BIN 23 BISTRO
• EXCHANGE WHISKEY BAR

Remember that although the meal is always amazing, it’s the

experience you go back for!  With this thought

in mind, Prime Hospitality Group adheres to 5 Core Values:

• Demand Excellence
• Passion for Hospitality
• Desire to Win
• Unwavering Commitment
• Hunger to Grow

BENEFITS

(Benefits available to employees who work an average of 25 hours per week.)

• Competitive salary
• Bonus program
• Medical/Dental/Vision insurance
• 401k Contribution
• Vacation Time

In addition to advancement opportunities, team member perks include:

• Family style MEALS served while at work
• Paid time off for ALL employees for each hour worked
• Dining DISCOUNTS at Ruth's Chris Steak House restaurants
• Anniversary recognition program

BUSSER JOB SUMMARY

Are you an experienced Busser looking to join a successful restaurant company and grow your career? Prime Hospitality Group (PHG) is seeking a Busser to join the Ruth's Chris Steak House team. Consider this exceptional opportunity! 

A Busser should possess quality communication skills and a knack for assisting servers. A Busser should maintain service efficiency and guest satisfaction by practicing on-going table maintenance for all guests. This role is also responsible for maintaining the cleanliness of and restocking front-of-the-house service stations.

REQUIREMENTS FOR BUSSER

• Minimum of 6 months of restaurant experience, preferred
• Ability to multi-task and thrive in a fast-paced environment
• Standing for long periods of time and frequent bending, stooping, reaching above shoulder level, and lifting/carrying up to 40 pounds

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this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You’ll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.

A Day In The Life:

As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things.You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
• Clean up dog poop, urination and any vomit several times throughout your shift
• Walk dogs on leash to and from outside exercise areas. 
• Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
• Supervise activities of multiple dogs throughout the day
  • Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
• Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
• Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
• Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager.
• Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet.
• Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
• Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
• Alert manager when levels of inventory are low in the following areas:
  • Pet foods
  • Cleaning products for kenneling and lobby areas
• Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. 
• Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
• Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" 
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

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