Post a Job to Hire in Marlborough, Massachusetts

team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great “can-do” culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We are passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs.

The Customer Service Representative will have direct interaction with customers by phone and are responsible for recommending products, resolving inquiries and processing of orders while maintaining a high standard of service and professionalism. Candidates for this position should enjoy repetitive duties with high volume of customer inquiries and exhibit patience and attention to detail as they focus on completing tasks quickly and accurately. This position requires working collaboratively with others in your group and in other departments. 

Responsibilities of the Customer Service Representative

• Responding to customer calls in a high call volume environment
• Working with customers to resolve Issues
• Website order processing
• Screening for fraud
• Handling returns
• Ensuring accuracy in the processing of customer orders
• Communicating and providing input on customer issues to the Quality department
• Document customer issues in an internal system to ensure accurate tracking of improvement efforts
• Accountable for performing to department performance metrics

Requirements of the Customer Service Representative:

• High school diploma or general education degree (GED) and two to three years related customer service experience in a high-volume environment /or equivalent combination of education and experience. 
• Familiarity with Web Order Fraud Screening
• Experienced with Order Management
• Detail oriented
• Self-directed and self-motivated
• Able to work in a quick paced environment
• Strong verbal and written communication skills. Ability to respond to common inquiries or complaints from customers. Additionally, have the ability to communicate clearly and concisely with all levels of 1A Auto staff.
• Must have problem solving abilities
• Excellent computer skills (i.e. MS Office, and Web including eBay shopping).
• Knowledge of automotive parts and repair processes a plus
• Team Player

Please note: This job description is not all inclusive, but rather is intended to capture the majority of the job functions.

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school diploma or general education degree (GED); and minimum one year of direct warehouse experience. 

Please note: This job description is not all inclusive, but rather is intended to capture the majority of the job functions.

Warehouse Associate Work Environment:

• State of the art facilities utilizing RF technology
• The company emphasizes quality and safety over speed.
• Physical requirements - Significant walking through warehouse and some heavy lifting (up to 50lbs.) required.

What You'll Do As A Warehouse Associate:

• Pick, Pack & Ship
• Material handling (including, but not limited to: receiving, unloading, and stocking shelves & inventory cycle counts).
• Observe established rules or policies to ensure quality of work.
• Operate in compliance with safety regulations.

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paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities:

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence:

• Provide great guest service
• Resolve guest issues
• Follow Brand standards, recipes, and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability:

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills and Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

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seeking independent contract delivery drivers across the country to deliver catering and other route-based food deliveries. With many delivery opportunities available at a higher rate of pay, you’ll be able to earn more with DeliverThat than other gig platforms!

WHY SHOULD YOU DRIVE WITH DELIVERTHAT?

With no minimums or maximums on deliveries, you truly set your own schedule. With over 5,000 zip codes serviced in 90+ US cities, DeliverThat offers you the flexibility to earn almost anywhere you go. Most importantly, the average pay per job is between $20 and $30, which gives you the opportunity to establish a great work-life balance and financial freedom.

PERFORMANCE EXPECTATIONS

• Provide excellent, friendly customer service to DeliverThat partners and their customers.
• Appropriate dress attire.
• Maintain good communication with our in-house support team.
• Ability to problem-shoot delivery issues on the fly.
• Smartphone and technology use.

JOB TYPE

1099 Independent Contractor

Para completar el registro en español por favor haga clic aquí: https://www.workstream.us/j/87e0af70/deliverthat/canton-43605/conductor-de-entrega-de-catering-independiente-hasta-45-hora-conduce-menos-gana-ma-s-d741bea4

#zr

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enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Requirements:

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. 
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. 
• Clean up after all kinds of messy situations. 
• Must be able to read order monitors. 
• Recall and communication of products and contents. 
• Practice established food handling procedures and meet any local health regulations. 
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Function:

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. 
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Function

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. 
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. 
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. 
• Clean up after all kinds of messy situations. 
• Must be able to read order monitors. 
• Recall and communication of products and contents. 
• Practice established food handling procedures and meet any local health regulations. 
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

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