Post a Job to Hire in Rio Rancho, New Mexico

Responsibilities of the Dog Daycare Counselor

• Supervise play groups for drop-off and lodging dogs. Monitor for undesirable group play behavior and intervene immediately.

• Accept arriving dogs and discuss their care and health status with the owners.

• Deliver departing dogs to the owners, along with information related to their visit and play behavior.

• Document any pet incidents or undesirable behavior.

• Perform daily cleaning tasks to ensure a clean, sanitary environment.

• Complete daily opening or closing procedures, checklists, and other administrative functions.

• Perform enrichment activities including engaging the dogs in play, using toys and encouraging dogs to interact with play equipment and pools

• Ensure the dogs feel at home and loved by providing attention and cuddles whenever possible.

Work with a team who all exemplify these qualities

A passion for animals and animal care, especially dogs and cats

Good team work and willingness to assist other departments as necessary

Cheerful, friendly, positive team-oriented attitude

Strong attention to detail, especially where documentation is concerned

Reliable, punctual, and dependable

Benefits

Not only can you bring your dog to work with you, all Canine Country Club team members can enjoy free and discounted pet care services and are eligible to participate in our 401k program that offers matching funds along with many more exciting perks!  Full-time team members are eligible for paid sick and vacation time as well as benefits including health, dental, vision, life, accident, disability, and more.

Canine Country Club is a subsidiary of National Veterinary Associates

If the following traits describe you, we encourage you to apply to be part of our growing company with this fun job in a rewarding industry:

Upbeat and Enthusiastic

Polished Verbal Skills

Easily Adopts New Software Applications

Eager to Learn New Skills

Motivated and Enjoys a Fast-Paced Environment

Wants to Pet Every Dog!

On a typical day as a Client Experience Representative you will assist clients who drop off or pick up their pets for services.  You will interact with clients by phone, text, email and in person.  

We look forward to hearing from you soon!

Benefits

All Canine Country Club employees can enjoy free and discounted pet care services and are eligible to participate in our 401k program that offers matching funds.  Full-time employees are eligible for paid sick and vacation time as well as benefits including health, dental, vision, life, accident, disability, and more.

Canine Country Club is a subsidiary of National Veterinary Associates

If the following traits describe you, we encourage you to apply to be part of our growing company with this fun job in a rewarding industry:

Upbeat and Enthusiastic

Polished Verbal Skills

Easily Adopts New Software Applications

Eager to Learn New Skills

Motivated and Enjoys a Fast-Paced Environment

Wants to Pet Every Dog!

We look forward to hearing from you soon!

Benefits

Not only can you bring your dog to work with you, all Canine Country Club team members can enjoy free and discounted pet care services and are eligible to participate in our 401k program that offers matching funds along with many more exciting perks!  Full-time team members are eligible for paid sick and vacation time as well as benefits including health, dental, vision, life, accident, disability, and more.

Canine Country Club is a subsidiary of National Veterinary Associates

Other Duties and Responsibilities: 

• Help maintain restaurant hygiene and order – inside and out – by keeping the lobby and all eating areas neat, clean, and tidy in appearance; cleaning the parking lot and patio areas; wiping the windows; pulling weeds; and picking up trash.
• Assist with Open/Close duties such as opening windows and doors, turning on signs, making coffee and tea, and filling the ice chest.
• Respond to conditions as needed, such as changing the trash, cleaning restrooms, changing pans, setting up clean bleach water, and generally keeping all supplies well-stocked.
• Involve Shift Leaders and the Team Reps and Leaders, as needed, when customers wish to escalate issues or complaints or there are questions about payment.

Supervisory/Budgetary Responsibilities: 

• None

Physical Demands/Requirements: 

• Standing for long periods of time.
• Light-to-moderate cleaning duties in parking lot and restroom areas (e.g., mopping, sweeping).
• Lifting up to 50 pounds (e.g., picking up and changing trash bags); stocking inventory from boxes.
• Reaching, bending, or kneeling (e.g., pulling weeds, picking up trash).

Work Environment/Conditions: 

• Restaurant environment, including food preparation, heated equipment, and incoming/outgoing customers.

While the above description provides a general picture of what is required, it is not exhaustive

and it will be necessary for Team Members to perform other duties as assigned.

Requirements:

Required Education and Experience: 

• Previous restaurant or customer service experience preferred, but not required.
• High school diploma (or equivalent) preferred, but not required.

Required Job Knowledge, Skills, Abilities, and Aptitudes: 

• Team Members need to demonstrate the ability to multi-task, even when under stress or during high-volume times at the restaurant.
• Team Members must exhibit basic math skills (such as adding, subtracting, and counting).
• Team Members must be consistently customer-focused and respectful, patient, courteous, and positive with patrons, managers, vendors, and others.

Training Requirements: 

• Team Members will receive on-the-job training from Leaders, Team Reps, Shift Leaders, and other Team Members.
• Training will last for a minimum of one (1) week, but may last longer.
• Training will concentrate on mastering the restaurant menu but will also consist of learning how to use the restaurant Loyalty program, utilize “suggestive selling” techniques, issue receipts and refunds, and answer customer questions.
• Training will also include an overview of company policies and procedures.

Benefits:

• Pay is above minimum wage
• Weekly Pay
• Health and Dental Insurance offered
• 401K available
• Monthly contest and bonuses
• Tuition reimbursement
• No late nights, all locations close before 9pm
• Closed for Easter Sunday, Thanksgiving Day and Christmas Day.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

OPERATIONS

• Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
• Manage and supervise Shift Leaders and hourly staff.
• Assign and direct daily work responsibilities for staff.
• Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
• Reconcile cash registers at open and close off each shift.
• Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
• Maintain staff compliance with Company policies, procedures, standards, and specifications.
• Maintain staff compliance with state and federal laws governing safety and food handling.

MANAGEMENT

• Recruit, interview, select and hire quality staff for all positions.  
• Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
• Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on regular basis.  Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
• Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
• Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
• Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered.  Recommend any scheduling or shift changes to General Manager.
• Approve overtime as necessary for hourly staff.

LEADERSHIP

• Display exemplary and professional attitude and appearance at all times.
• Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community.
• Conduct management and staff meetings, as directed by the General Manager.
• Follow General Manager's direction and accomplish objectives set by the General Manager.
• Review the objectives with Shift Leaders and hourly staff as necessary.
• Delegate appropriate tasks and responsibilities as necessary.
• Resolve employee complaints, questions or concerns as necessary.

WORK CONDITION REQUIREMENTS:

• Willingness to work a flexible schedule, including extended hours.
• Periods of standing and walking, as necessary.
• Frequent contact with guests, requiring tact and courtesy.
• Frequent contact with subordinates, requiring direction and supervision.

MINIMUM QUALIFICATIONS:

• High school diploma or GED equivalent.
• Ability to read, write and verbally communicate well.
• Proficient math skills and comfort with numbers.
• Proficient computer skills.
• Demonstrates maturity and professional demeanor at all times.
• Friendly, outgoing personality.
• Well-groomed, professional appearance.
• Positive attitude and self-disciplined
• At least 3 years restaurant manager experience.