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shifts.

6am-2pm
2pm-10pm

10pm-6am

Above all else we are looking for dependable adults who have some open availability. You must be willing to be enthusiastic and put on a friendly smiling guest service attitude. We are a very fun group of employees who enjoy getting the job done and helping each other out and we are looking to add to our team as our busy months are right around the corner.

Responsibilities:

● Ensuring customer satisfaction by catering to guests' needs.
● Providing menu recommendations and additional information.
● Preparing coffee using various preparation techniques and equipment.
● Selling coffee and coffee grinding and brewing equipment.
● Handling cash and credit transactions.
● Maintaining inventory and managing storage and supplies.
● Maintaining a safe, healthy, and appealing work environment.

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all aspects of the restaurant. Is integrity-driven for People, Process, and Profit and exemplifies the company’s values, Fairness, Accountability, and Recognition. Complies with the policies, procedures, and regulatory requirements.

How it’s Done:

PEOPLE:

- Greets guests with smile and provides service that invites interaction with our guest.

- Ability to interact in a positive and professional manner with guests and coworkers.

- Anticipates and exceeds guests’ expectations and needs

- Suggests appropriate flavor combinations and menu complements to enhance the quality of the guest experience.

- Engages guests in dining room through “Table Touch”

- Learns team effectiveness skills

- Is empowered to make it right for the guest.

PROCESS:

- Rings orders accurately by using the point-of-sale system.

- Receives cash and credit card payments and issues receipts or change due to guest.

- Prepares and packages food and drink products.

- Responsible for always maintaining the cleanliness of the restaurant, interior and exterior.

- Frequently cleans the service line, restrooms, equipment, and dining area

- Assist in maintaining overall restaurant cleanliness.

- Replenishes food in serving stations and holding areas appropriately.

- Resolves customer complaints using “BLAST” (Believe, Listen, Apologize, Satisfy & Add Value, Thank)

- Maintain health and safety standards in work area.

- Unloads and stocks inventory items as needed.

- Willingness to learn all areas of restaurant operations & work multiple stations.

PROFIT:

- Accountable for overages and shortages, accuracy, and security.

- Addresses guest needs and concerns as they relate to cash handling and order preparation.

- Making recommendations for improvement.

- Never walk past a problem.

What will make you successful:

People Skills:

- Keeping it real and being yourself.

- Having a positive attitude and a genuine desire to make others happy and serve one another.

- Take pride in what you do and take personal accountability. 

- Treating others with respect and care and be welcoming to new team members.

- Communicating effectively.

- Be self-motivated and action oriented.

- Hold each other accountable.

- Be curious.

Non-Negotiables:

- Prompt and regular attendance on assigned shifts

- Be dependable and reliable

- Follows uniform and grooming standards and policies.

Minimum Requirement: Must be at least sixteen (16) years of age

Availability: Must be available to work evenings, weekends, and holidays.

Physical Requirements: 

- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. 

- Stand for long periods of time. 

- Frequently squat or stoop to reach items on low shelves or off the floor. 

- Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment.

- Requires frequent motions of bending, wiping, sweeping, and mopping.

- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant.

What you can expect from us:

Opportunities development

Pathway for career growth 

Flexible hours

Competitive Pay 

Values driven leadership team

About Rackson Restaurants:

Rackson Restaurants is recognized as one of the top QSR operators in the US with a strong growth strategy and commitment to values-based leadership. Putting people first is at the core of the Company culture.

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6am-2pm
2pm-10pm

10pm-6am

Above all else we are looking for dependable adults who have some open availability. You must be willing to be enthusiastic and put on a friendly smiling guest service attitude. We are a very fun group of employees who enjoy getting the job done and helping each other out and we are looking to add to our team as our busy months are right around the corner.

Responsibilities:

● Ensuring customer satisfaction by catering to guests' needs.
● Providing menu recommendations and additional information.
● Preparing coffee using various preparation techniques and equipment.
● Selling coffee and coffee grinding and brewing equipment.
● Handling cash and credit transactions.
● Maintaining inventory and managing storage and supplies.
● Maintaining a safe, healthy, and appealing work environment.

Responsibilities

• Ensuring customer satisfaction by catering to guests' needs. • Providing menu recommendations and additional information. • Preparing coffee using various preparation techniques and equipment. • Selling coffee and coffee grinding and brewing equipment. • Handling cash and credit transactions. • Maintaining inventory and managing storage and supplies. • Maintaining a safe, healthy, and appealing work environment. Read less

a team to ensure consistent food quality, delivery and service.


Handle the dish pit ensuring all pots, pans, utensils and surfaces are clean and sanitized.

Maintain and properly clean all food service equipment (mixers, fryers, griddles, robot coupes, rationales, blenders) and all surfaces.

Sanitize all surfaces in the kitchen and dine-in areas.

Set up, organize, break down and clean the workstation; apply a ‘clean as you go’ approach.


Adhere to food safety and hygiene requirements.


Date, rotate and stock all food items correctly in accordance with DOH regulations.


Ensure bathroom areas are clean at all times. 

May rotate kitchen stations to assist with food preparation.

Jump in wherever needed. 

The character traits we’re looking for:

• Curious about the Egyptian food and culture; loves to learn new things

• Steps in whenever needed to help co-workers and our guests

• Picks up the pace when things get hectic

• Works hard and with attention to detail 

Qualifications and Requirements:

• Knows how to handle the dish pit and cleaning requirements
• Fast-casual restaurant experience preferred

• Team player with a positive attitude

• Able to work in a fast-paced environment

• Able to stay calm and productive under pressure

• Basic knife skills and familiarity with operating kitchen equipment a plus

• Completion of high school diploma

• Able to stand for an 8-hour shift and lift 50 lbs.

• Flexible schedule required (morning, evening and weekend shifts) 

Salary and Benefits:

• Competitive hourly wage base rate ($16.25/hour)

• Advancement opportunities 

• Participation in tip pool
 (Tips from $2.0 to $3.0+ per hour variable)
• Paid Time Off

• 50% Menu Discount


Equal Opportunity Employer:

Zooba (incorporated as Zooba Eats Inc.) hires based on our specific core values with consideration for required qualifications and competencies. We maintain a nondiscrimination policy towards all employees and applicants.

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