Post a Job to Hire in Port Jervis, New York

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Who we are:

Who we are:

The Pet Spa and Resort is a full service, resort experience for the Franklin, NJ dogs and their parents. We offer daycare, boarding, grooming. Our pack takes pride in our work by conducting and holding ourselves to an extremely high standard of customer care and dog safety.  

Who you are: 

Applicants should be: organized, enthusiastic, detail oriented, hard-working, dedicated, dog-loving and professional. Ability to add positivity to our team while maintaining our top notch work environment is a must!  

What we expect:

Proper shoes and the ability to stand for long periods of time on cement are required. We proudly open our doors to ALL dogs; so applicants should be comfortable around all breeds, regardless of their age and size. We expect applicants to have reliable transportation.   

Work Schedule & Benefits: 

The Pet Spa and Resort operates 365 days a year! Ideal applicants will be available for a variety shifts, plus weekends and holidays. A majority of your day will involve interacting with and supervising our dogs in the daycare and kennel. Various cleaning tasks will also be expected to be carried out at some point during each shift.  

Applicants will enjoy discounts on retail and in house services when hired. Employees who work 30 plus hour a week will have access to health insurance, dental and vision insurance, and our 401k program.

Salary: 

Kennel Technicians (AKA Pet Pros) start at $13.00/hour. Part Time positions lead to Full Time positions based on performance. There is always the potential for growth within the company if you are a passionate and hardworking pack member!

Benefits:

• Discounted college degree program
• Career development and growth
• Competitive Pay
• Weekly Wage
• Direct Deposit
• Free break food & beverage (restrictions apply)
• Paid Time Off*
• Healthcare and Dental*
• Bereavement leave*

*eligibility requirements

Honesty • Transparency • Humility • Integrity • Respectfulness • Fairness • Responsibility

Requirements:

Here’s who we’re looking for:

• Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
• A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
• Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Responsibilities:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Responsibilities

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Requirements

Here’s who we’re looking for:

• Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
• A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
• Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Benefits

• Discounted college degree program
• Career development and growth
• Competitive Pay
• Weekly Wage
• Direct Deposit
• Free break food & beverage (restrictions apply)
• Paid Time Off*
• Healthcare and Dental*
• Bereavement leave*

*eligibility requirements

Honesty • Transparency • Humility • Integrity • Respectfulness • Fairness • Responsibility

The Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. 

Key responsibilities are ensuring customer’s satisfaction while being the smiling face that greets and serves the customers quickly and efficiently or a cook who make things happen in the kitchen.

Additional Responsibilities:

• Friendly attitude, great customer service skills
• Great communication skills
• Detail oriented with the ability to multitask and prioritize
• Work effectively and safely in a changing environment
• Strong verbal and basic math skills

Requirements

• 16 years old or older
• Legal right to work in the United States
• Able to lift 10-40 pounds, reach with arms and hands, stand and walk for long period

Benefits:

We offer:

• Flexible Schedules
• Discounted meals
• Competitive starting pay
• Cell phone discounts along with several other perks & discounts
• Paid Time Off 
• Rapid advancement opportunity to a management position
• Strong charity partnerships within our local communities

We value our employees and understand how you make a difference in our restaurants!

Benefits

We offer:

• Flexible Schedules
• Discounted meals
• Competitive starting pay
• Cell phone discounts along with several other perks & discounts
• Paid Time Off 
• Rapid advancement opportunity to a management position
• Strong charity partnerships within our local communities

We value our employees and understand how you make a difference in our restaurants!

Responsibilities of a Server::

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Server Job Requirements::

● Prior experience as a server is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Benefits:

● Competitive Pay/Plus tips

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Main Responsibilities of a Server::

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

A Day In The Life:

The role of the bather is a little bit wrangler, a little bit lifeguard and a little bit sloppy kiss getter. You’ll help our canine guests feel their best and go home smelling like a new dog. You help our friends smile when their pet parents come to pick them up because they feel like a million bucks. You’ll get wet. You’ll have some fur on you. You’ll probably be exhausted, but you also enjoy the joy of seeing our furry friends be a whole new dog! And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are bathed and that client’s requests are met (within our limitations as a bather)
• Bath services include: Bathing pet per pet parents request, brush out, drying, Nail trims, and ear cleaning.
• Communicate with pet parents to alert them about their services, pick-ups, and any needed info regarding the service.
• Bathers need to be professional and detailed when communicating with Pet parents either in person, via text/email or report cards.
• Bathers should be computer literate as notes need to be made for any important information that would be useful to the other employees, including the pet stylist or management team.
• Bathers are not to give haircuts of any kind. Those are the sole responsibility of the Groomer. This includes but isn’t limited to sanitary trims, and feet/feathers.
• Baths must be completed in a timely manner. Time management is key to be a successful bather.
• Properly maintain all bathing supplies.
• Promptly notify the manager if supplies are needed (bandana, shampoos, etc). Take inventory of items weekly to ensure we do not run out of products.
• Ensure all products are up to date and not expired.
• Maintain a sanitary and healthy environment by following standards of cleaning and disinfecting bathing areas. See below for details.
• Cleaning is essential: All hair must be swept off floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Bathing/Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.)
• Disinfecting of drying rooms is crucial. Use disinfectant daily on all drying rooms.
• All bathing products are to be measured and diluted to standards
• All diluted bottles with product need to be dumped, rinsed and thoroughly cleaned out daily
• Monitor guest’s health while bathing. Report any unusual concerns to a lead, manager on duty, or General Manager
• Ensure the guest has water and a chance to “go potty” if he or she is in the bathing area for over 2 hours.
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to room tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Adhere to resort pricing guidelines.
• Bathers need to review all prior notes and past pricing before completing the service.
• Effectively communicate to pet care staff that guests are in the grooming area.
• Adhere to procedures in identifying pets while they are in the Spa (groom cards, name bands, etc.)
• Promptly give any laundry to pet care so that it can be cleaned. 
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently. 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

A Day In The Life

The role of the bather is a little bit wrangler, a little bit lifeguard and a little bit sloppy kiss getter. You’ll help our canine guests feel their best and go home smelling like a new dog. You help our friends smile when their pet parents come to pick them up because they feel like a million bucks. You’ll get wet. You’ll have some fur on you. You’ll probably be exhausted, but you also enjoy the joy of seeing our furry friends be a whole new dog! And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are bathed and that client’s requests are met (within our limitations as a bather)
• Bath services include: Bathing pet per pet parents request, brush out, drying, Nail trims, and ear cleaning.
• Communicate with pet parents to alert them about their services, pick-ups, and any needed info regarding the service.
• Bathers need to be professional and detailed when communicating with Pet parents either in person, via text/email or report cards.
• Bathers should be computer literate as notes need to be made for any important information that would be useful to the other employees, including the pet stylist or management team.
• Bathers are not to give haircuts of any kind. Those are the sole responsibility of the Groomer. This includes but isn’t limited to sanitary trims, and feet/feathers.
• Baths must be completed in a timely manner. Time management is key to be a successful bather.
• Properly maintain all bathing supplies.
• Promptly notify the manager if supplies are needed (bandana, shampoos, etc). Take inventory of items weekly to ensure we do not run out of products.
• Ensure all products are up to date and not expired.
• Maintain a sanitary and healthy environment by following standards of cleaning and disinfecting bathing areas. See below for details.
• Cleaning is essential: All hair must be swept off floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Bathing/Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.)
• Disinfecting of drying rooms is crucial. Use disinfectant daily on all drying rooms.
• All bathing products are to be measured and diluted to standards
• All diluted bottles with product need to be dumped, rinsed and thoroughly cleaned out daily
• Monitor guest’s health while bathing. Report any unusual concerns to a lead, manager on duty, or General Manager
• Ensure the guest has water and a chance to “go potty” if he or she is in the bathing area for over 2 hours.
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to room tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Adhere to resort pricing guidelines.
• Bathers need to review all prior notes and past pricing before completing the service.
• Effectively communicate to pet care staff that guests are in the grooming area.
• Adhere to procedures in identifying pets while they are in the Spa (groom cards, name bands, etc.)
• Promptly give any laundry to pet care so that it can be cleaned. 
• Consult with other departments

Work with a team who all exemplify these qualities

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently. 
• Physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.