Post a Job to Hire in Kill Devil Hills, North Carolina

Responsibilities:

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Requirements:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• *BKC is an equal opportunity employer and we encourage all qualified applicants to apply

Responsibilities

• PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Requirements

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• *BKC is an equal opportunity employer and we encourage all qualified applicants to apply

The Taco Bell/KFC Team Member encompasses a number of entry-level job duties at KFC/ Taco Bell. As an employee, YOU will set the tone for the customer experience. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

Primary job duties include but are not limited to greeting guests and providing outstanding customer service skills, taking and preparing food and drink orders, answering questions about menu items and promotions face to face and drive-thru windows, taking inventory, restocking product, maintaining a clean work environment, using cash registers, washing dishes, and using ovens and other heating devices and various kitchen equipment.

Applicants 16 and older may apply for a team member position. Candidates that maintain a clean and tidy appearance, good work habits, and a positive attitude have great potential to build a great career while providing fast, fun, and friendly service to our customers with excellent opportunities for advancement.

Dishwasher/Utility Primary job duties include:

• Maintaining a clean work environment
• Washing dishes & Cleaning Work Areas
• May include some cleaning and detailing: floors, walls, baseboards, equipment and parking lot area.

Ideal Candidate:

• Applicants 16 and older may apply for a team member position.
• Available to work during afternoon/evenings as noted above.
• Candidates that maintain a clean and tidy appearance
• Good work habits
• Positive attitude

Benefits include:

• Free Meals
• Try new menu items before the items are for sale.
• Paid training
• Retail Discount Program
• GED Program / Scholarship Opportunities
• Advancement Opportunities

Our Team Members have great potential to build a great career while providing fast, fun, and friendly service to our customers with excellent opportunities for advancement.

The Taco Bell Team Member encompasses a number of entry-level job duties at Taco Bell. As an employee, YOU will set the tone for the Taco Bell customer experience. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Primary job duties include but are not limited to greeting guests and

providing outstanding customer service skills, taking and preparing food and drink orders, answering questions about menu items and promotions face to face and drive-thru windows, taking inventory, restocking product, maintaining a clean work environment, using cash registers, washing dishes, and using ovens and other heating devices and various kitchen equipment. Applicants 16 and older may apply for a team member position. Candidates that maintain a clean and tidy appearance, good work habits, and a positive attitude have great potential to build a great career while providing fast, fun, and friendly service to our

customers with excellent opportunities for advancement.

skills with a confident, professional manner, and have the ability to give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making skills.

Responsibilities and Accountabilities

Ensuring Consistent Customer Satisfaction

• Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
• Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).
• Ensure that all employees present a neat clean appearance and correctly wear the company uniform as well as ensure the basic tasks are being completed in a timely and accurate manner.
• Personally demonstrate the Customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile, is polite and pleasant when speaking with customers.
• Ensure all food safety, quality and accuracy of orders while working urgently.
• Works with management and fellow employees.
• Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand.
• Take action without being told, goes beyond what is simply required and maintains a high activity level.
• Demonstrates a positive and enthusiastic attitude with co-workers.

Attendance

Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. If unable to work, must provide appropriate notice and follow all Charter Foods policies and regulations.

Understands and uses approved time keeping system, including accurately recording all hours worked.

Developing People

Provide regular feedback to the RGM and other management staff on the performance of Team Members.

Actively participates in the training of Team Members as well.

Provide ongoing constructive and complimentary feedback to Team Members.

Handle conflicts constructively and works other management to achieve resolution.

Act Like an Owner

Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

Oversee proper product preparation, rotation, portioning, cooking, and holding times.

Assist other management with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by management.

Charter Foods has a strong preference for internal promote from Hourly Champion position. Candidates being at least 18 years of age with reliable transportation is preferred.  Basic business math is also required along the ability to stock shelves and coolers, oversee and manage subordinate employees and provide direction, able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Management must also be able to clean the parking lot and grounds surrounding the restaurant, and be able to stand and walk for extended periods of time, lift up to 50 lbs, and be able to stoop.

Shift Managers are eligible for company paid Basic Life Insurance, Short/Long Term Disability and Additional Life as a payroll deduction. Shift Managers also accumulate vacation as long as the manager hours average 30+ hours for a year while acting as Shift manager. This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice.