Post a Job to Hire in Washington, North Carolina

If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

Benefits:

• Tips
• Competitive Pay
• Career Growth
• Flexible Schedules
• Closed on Major Holidays
• Friendly Co-Workers!

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Requirements

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

We seek highly motivated individuals looking to expand their knowledge, skills, and abilities.

We pay our employees the best way - based on performance. Make a difference and be part of a 100% customer-focused team that makes tasty burgers and fries!

LET'S TALK ABOUT THE PERKS!!

• Leadership and Development for all management
• Promotional opportunities
• Two weeks of paid time off for all full-time employees with the ability to roll over 40 hours each year. 
• Dental, vision, short-term disability, supplemental life, and more after 90 days of employment
• 401k with up to a 4% company match after a year of service
• 80% of employee medical health insurance supplemented by the company
• Bonuses based on store performance
• Daily pay available
• Free meal on every shift
• Thanksgiving and Christmas are additional Paid Days off for Full Time Employees.

Essential Duties and Responsibilities: 

• Role models exceptional customer service to all guests. 
• Excels in performing all crew member positions
• Manages crew members and directs the daily operations of the restaurant on their shift, including opening or closing the store, ensuring all food preparation is completed, managing employee breaks and shift changes, and completing shift summary reports
• Ensures company standards on equipment, facility, and grounds maintenance
• Complies with local health and safety codes and company safety and security policies
• Works as a team member to support other restaurant employees in their duties 
• Ensures food quality and 100% customer satisfaction
• Motivates, coaches, and assists in training crew members. May give feedback to General Manager regarding team member performance or disciplinary issues
• Trains to gain the skills and experience necessary for promotion to Assistant Restaurant Manager or Restaurant General Manager
• Other duties as assigned by management

QUALIFICATIONS GUIDELINES: 

An individual must perform each essential duty satisfactorily to perform this job successfully. The requirements above represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

EDUCATION/EXPERIENCE: 

A high school diploma or equivalent is required. 

1-2 years of supervisory experience in food service or retail is preferred. • Proven track record of leadership or managerial skills is preferred. 

LANGUAGE ABILITY: 

This position requires excellent written, verbal, and group communication skills. This position also involves reading, analyzing, creating, and interpreting general business memos and documents. 

MATH ABILITY: 

This position requires basic business math skills. 

REASONING ABILITY: 

This position requires strong problem-solving and decision-making skills and the ability to adapt to any situation. 

COMPUTER SKILLS: 

This position requires basic computer and internet skills, including computerized business tools like email and learning management systems. 

SUPERVISORY RESPONSIBILITIES: 

Supervises Crew Members

PHYSICAL DEMANDS: 

This position will require long periods of standing on hard surfaces, occasionally in warm temperatures. There is also likely to be extensive lifting of supplies and materials and moderate to loud noise. Using hands and arms to reach for, grasp, and manipulate objects is required, and finger dexterity may be required for cash register use. There will be constant exposure to hot equipment and oil throughout the workday. 

SPECIAL REQUIREMENTS/CERTIFICATION: 

None 

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor, policy, and company management.

Cleanliness:

• Provides clean, sparkling silverware and dishes to the guest.
• Cleans the inside of the restaurant to provide a pleasant, safe environment for guests and Co-workers.
• Cleans around the outside of the building and the parking lot.
• Checks, cleans, and stocks the rest rooms.
• Empties trash into the dumpster and keeps the dumpster, trash cans and back dock area clean.
• Thoroughly cleans and organizes the utility area.
• Performs duty roster and ensures cleanliness, services, and quality standards are met.
• Follows local health department laws.

Operational Excellence:

• Stocks Cook, Line, and Server areas with appropriate glasses, silverware, and dishes.
• Maintains excellent organization, speed, and cleanliness.
• Brings equipment and facility problems to the attention of the Manager.

Guest Service:

• Knows and follows position responsibilities as they relate to just-in-time delivery.

Essential Functions include:

• Responsible for customer product and service standards

• Foster an environment of team work

• Responsible for delivering an exceptional customer and store experience

• Greet and thank every customer with a smile and eye contact

• Execute quality store operations

• Clean store, small wares, merchandise and physical plant as necessary

• Must be able to operate food preparation machinery

• Adhere to all food, safety and security guidelines

• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Crew reports to:

1. Supervisor

2. Assistant Manager

3. Senior Assistant Manager

4. General Manager

Preferred Skills

Ability to count money, maintain your station and theatre cleanliness, preparing for movie start and release times, desire to reach personal and company goals as well as relaying customer concerns to management promptly are necessary for this position.