Post a Job to Hire in Hermitage, Pennsylvania

you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Function:

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. 
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements:

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. 
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. 
• Clean up after all kinds of messy situations. 
• Must be able to read order monitors. 
• Recall and communication of products and contents. 
• Practice established food handling procedures and meet any local health regulations. 
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Benefits:

• Bonuses
• Flexible schedule
• Opportunities for growth

Function

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. 
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. 
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. 
• Clean up after all kinds of messy situations. 
• Must be able to read order monitors. 
• Recall and communication of products and contents. 
• Practice established food handling procedures and meet any local health regulations. 
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Benefits

• Bonuses
• Flexible schedule
• Opportunities for growth

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in, and STRUT out. We are currently seeking associates to work at our front desk that have passion, determination, and a commitment to excellence that will help take our center to new heights. With a competitive package, growth opportunities, and access to a franchise support system with developed procedures, training, and systems designed to make the impossible, possible, what are you waiting for?

 

Front Desk Associate Compensation

• Competitive Hourly starting at $13/ hour plus Commission and Bonus

 Here’s What We Provide:

• Paid Training. All Front Desk Associates will go through our (paid) in-house training program
• Sick Pay up to 40 hours per year for all associates
• Paid Time Off for Full-Time Associates
• Discounts on retail products and services
• Monthly Contests
• Performance Incentives
• You will have a set schedule
• Center is closed on all major holidays
• Career Growth Opportunities
• You will work for a multi-unit Franchisee who owns locations in Ohio and Pittsburgh, PA with even more locations opening this year and in the future.
• Monthly Team Meeting’s
• Bi-Weekly One on One Coaching with the Center Manager
• A supportive family culture that motives each other!
• Associate Referral Program
• Supplemental Insurance Available

Here’s What We’re Looking For:

• Part-Time (3 – 4 shifts / week) or Full-Time (5 shifts / week)
• Must be available to work nights and weekends
• A positive, friendly, upbeat, and personable demeanor
• A professional appearance at all times
• Ability to multi-task and be detail oriented in a fast-paced environment
• Has a passion for the beauty industry
• Sales experience preferred
• Enjoys a goal driven environment
• Ability to be productive in a team or by themselves
• Managing the overall flow of the center
• Educating guests on EWC's programs, offers, and promotions
• Must have excellent communication and customer service skills 

Wellness Incentive Compensation:

• This European Wax Center Franchisee offers all eligible employees who are fully vaccinated against COVID-19 a wellness incentive of $100. However, you do not need to be fully vaccinated to apply or to be considered for the position. 

COVID Precautions

To keep our staff as safe as possible, we have incorporated CDC, OSHA, State and

Local Guidelines, and updated our cleaning procedures.

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with IHOP employees and guests. 

Execute the "Service Success Steps" per the IHOP SOP to ensure a high-quality guest experience. 

Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return. 

Communicate guest food orders and service requests in an accurate and timely manner. 

Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge. 

Comply with SOP methods in regard to guest checks and maintaining cash control. 

Stock and rotate all needed supplies in the service areas and dining room. 

Comply with all local and SOP health, sanitation, and safety guidelines. 

Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave. 

Perform all cleaning duties according to posted cleaning charts. 

Comply with IHOP uniform and appearance standards per SOP guidelines. 

Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION AND/OR EXPERIENCE 

Prior experience or training is desired, but may not be required. 

LANGUAGE SKILLS 

Ability to read and comprehend instructions, correspondence, and memos. Ability to write guest checks and simple correspondence. Ability to read and speak English well enough to understand guest checks, read instructions, and communicate with guests. 

MATHEMATICAL SKILLS 

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. 

REASONING ABILITY 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

OTHER SKILLS AND ABILITIES IHOP 

training coursework as assigned. 

PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee regularly is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds. 

WORK ENVIRONMENT 

• The work environment characteristics described here are representative of those an employee encounters while perforrning the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. 

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of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

We also offer many other great benefits such as:

• Flexible schedule
• Leadership opportunities to gain real world management experience to help you reach your professional goals.
• Competitive pay

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others
• Applicant must be 18 or over for this position

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to prepare dining room, bar, kitchen and service stations for efficient operation during meal periods.

Cleans and organizes assigned stations in dining room and bar prior to mealtime rush.

Applies knowledge of full menu and other restaurant information such as restaurant hours, table numbers and payment options.

Uses suggestive selling techniques to offer food specials, menu items, daily desserts and other types of promotions.

Serves customers in a professional manner as per training guidelines.

Maintains service areas such as the kitchen, dining room, bar and service stations during entire shift.

Cross-serves and/or assists team members on an as-needed basis.

Carries service trays in and out of kitchen, bar and dining room.

Receives customer payments, completes guest check transactions and tenders proper change to customers.

Turns in all cash and change transactions at the end of each shift.

Communicates health and/or safety concerns/violations immediately to management.

Re-stocks items in dining room and bar as needed and alerts kitchen staff and manager of stock shortages.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 40 pounds.  Specific vision abilities required by this job include ability to adjust focus.  While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell.

Requirements and Responsibilities:

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant.
• Ability to multitask quickly, yet thoroughly.
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members.
• Work Quickly and Efficiently
• Follow Food Safety and Cleanliness Guidelines
• Maintain Proper Quality Parameters
• Have a High School diploma or equivalent required.
• Have the ability to communicate effectively in English.
• Be at least 16 years of age.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver's license and reliable transportation. 
• Facemask, properly worn, are required.

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

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