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YOUR ROLE

Being on the Taziki’s Hospitality Team means you get excited about serving fresh food you’re proud of and have a desire to take care of your guests, making meaningful connections with them. It means you get that knowing our menu inside and out is the key to helping a guest order a dish they’ll love, and that serving a perfect meal requires you to embrace the challenge of checking every single detail before placing it in the hands of the guest who ordered it. It also means you make the choice to collaborate and communicate well with your team in a fast-paced setting to create a clean, enjoyable environment.

WHAT YOUR TEAMMATES SAY

“I enjoyed working at Taziki's. I was friends with all of my co-workers so it felt like a family! I had good pay and great hours! I enjoyed learning how to do a lot of things in the kitchen!”

“It has been by far my favorite job. I love the brand and what Taziki's stands for. The food is all fresh every day, everything is made that morning.”

A DAY IN YOUR TAZIKI’S LIFE

As a Hospitality Team Member, your day starts with the heart of what we do – helping the team prep delicious food! Say hello to your team, grab your prep sheet, and dive in. You may have some pita to season or cookies to bake - the best smelling job in the house! Then you’ll check the Dining Room and guest areas to make sure they are clean, stocked, and beautiful. Before the doors open for lunch, you’ll work as a team to assemble catering orders and get your register areas ready. Next, you’ll welcome guests (get to know your regulars by name!) and place both Dine-In and Take-Out orders for them. When you hear “Runner!”, you know it’s time to take a hungry guest their order - but check it closely, because you’re the last line of defense for a perfect meal! On your way back to the kitchen, see if you can clear any dishes or tidy up the Dining Room so guests can enjoy it. Keep an ear out for the phone, as you’re the one guests are counting on to place phone orders with or maybe ask about hours or directions. As the shift winds down, you’ll clean and organize your work and guest areas, making sure all is good to go for the next crew. You might grab a tablet and do some online training courses to learn a new station or aim for a leadership role before heading out. Say goodbye to your team, be proud of all the people you fed today, and come back tomorrow to make it happen again!

YOUR ACTIVITIES

• Being a Taziki’s Ambassador for our service, our menu, our story, and our culture
• Describing our food with passion and educating our guests on our menu, its ingredients and allergy/dietary alerts for both restaurant and catering orders
• Joyfully connecting with our guests, smiling and welcoming them in the line, at the counters, and in the dining areas
• Understanding POS (point of sale register) to quickly and correctly place guest orders
• Following proper cash handling and payment procedures
• Ensuring the quality and accuracy of each and every guest order
• Delivering orders to guests in the Dining Room, Curbside area, or Take-Out area
• Cleaning and maintaining the Dining Room, patio and restrooms
• Participating in some food prep activities and following our recipes
• Maintaining proper hygiene, uniform and appearance
• Maintaining Health Department Standards throughout each shift
• Following proper Alcohol Handling policies and procedures
• Performing shift side work including opening and closing duties
• Completing all course certifications for Guest Service Team Members in our online training platform
• Understand and abide by all company standards and policies (provided in your handbook)

YOUR PERKS

• Flexible work schedule
• Training Program
• Discounted Meals
• Exciting and dynamic work environment
• Opportunities for growth and a promising career path through a commitment to ongoing training

YOUR TALENTS

• Excellent communication and hospitality skills both in person and on the phone
• Must obtain a Food Handler’s card
• Ability to work with passion and urgency in a fast-paced environment under pressure, balancing multiple tasks and priorities
• Ability to work independently and collaborate with the team as necessary
• Work flexible schedule
• Dependable, reliable and trustworthy
• Professional attitude and respect for coworkers, establishment, and the brand
• Be true to our 5 Culture Compass Values: Connection, Collaboration, Challenge, Fresh, Details

YOUR WORKING CONDITIONS/HOURS

Hours will vary and may include early mornings, evenings, weekends, and/or holidays.

YOUR PHYSICAL REQUIREMENTS

Being a part of the Taziki’s Hospitality Team includes performing duties that require standing and fast movement throughout the kitchen and dining room. You’ll walk and stand during the entire shift. Your role requires reaching, bending, lifting, carrying, and wiping. You’ll need the ability to prioritize multiple tasks and work with speed and efficiency in high-pressure situations.

WHY TAZIKI'S?:

We believe that great food brings people together and we aim to help people and communities flourish, or as the Greeks call it, “Eudaimonia”, living the good life. We’re defined by sourcing authentic ingredients and serving made-from-scratch meals that nourish our guests daily without the use of fryers, freezers, or microwaves. We’re a team of big-hearted foodies that function like family to make each guest feel at home. We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines extraordinary food with meaningful human connection. We’re a rapidly expanding brand, named one of America’s fastest-growing leaders by Inc. 5000 in the fresh-casual segment. Having more than tripled in size since 2011, we’re approaching 100 restaurant locations in 17 states and still growing.

Taziki’s is an Equal Opportunity Employer

YOUR PERKS

• Flexible work schedule
• Training Program
• Discounted Meals
• Exciting and dynamic work environment
• Opportunities for growth and a promising career path through a commitment to ongoing training

YOUR TALENTS

• Excellent communication and hospitality skills both in person and on the phone
• Must obtain a Food Handler’s card
• Ability to work with passion and urgency in a fast-paced environment under pressure, balancing multiple tasks and priorities
• Ability to work independently and collaborate with the team as necessary
• Work flexible schedule
• Dependable, reliable and trustworthy
• Professional attitude and respect for coworkers, establishment, and the brand
• Be true to our 5 Culture Compass Values: Connection, Collaboration, Challenge, Fresh, Details

YOUR WORKING CONDITIONS/HOURS

Hours will vary and may include early mornings, evenings, weekends, and/or holidays.

YOUR PHYSICAL REQUIREMENTS

Being a part of the Taziki’s Hospitality Team includes performing duties that require standing and fast movement throughout the kitchen and dining room. You’ll walk and stand during the entire shift. Your role requires reaching, bending, lifting, carrying, and wiping. You’ll need the ability to prioritize multiple tasks and work with speed and efficiency in high-pressure situations.

WHY TAZIKI'S?

We believe that great food brings people together and we aim to help people and communities flourish, or as the Greeks call it, “Eudaimonia”, living the good life. We’re defined by sourcing authentic ingredients and serving made-from-scratch meals that nourish our guests daily without the use of fryers, freezers, or microwaves. We’re a team of big-hearted foodies that function like family to make each guest feel at home. We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines extraordinary food with meaningful human connection. We’re a rapidly expanding brand, named one of America’s fastest-growing leaders by Inc. 5000 in the fresh-casual segment. Having more than tripled in size since 2011, we’re approaching 100 restaurant locations in 17 states and still growing.

Taziki’s is an Equal Opportunity Employer

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family.

So come on in! We're saving a seat for you.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 15 years of age or older
• Ability to work a minimum of 8-12 hours per week

Benefits:

• 50% off your meal on your shift 
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Capabilities Requirement:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 30 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual perception and judgement to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment 

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

• Zaxby’s Front of House Development Plan
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests
• Promptly greet guests as they enter and thank them as they leave
• Maintain awareness of current promotions
• Explain menu items, answer questions, and suggest additional items
• Enthusiastically represent the Zaxby’s brand
• Accurately complete orders and guest transactions
• Enter guest orders accurately into the point of sale system
• Accept payments, operate cash registers, and maintain receipts
• Handle cash payments, count and verify tills, and record totals appropriately
• Maintain a clean, safe, welcoming environment
• Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
• Maintain equipment and inform management of maintenance needs
• Stock paper goods, condiments, serveware, and beverages
• Keep work areas clean and organized
• Accurately complete, package, and present guest orders
• Other work assigned

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waiter/waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

● Greeting, seating, and escorting guests.
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Checking ID's to prevent minors from ordering alcoholic beverages.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of tables and tableware.
● Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

● Must have prior experience as a waiter/waitress.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
●Must carry at least a high school diploma.

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and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and other appropriate regulations required for the legal operation of the business. 

Ensures knowledge, adherence, and enforcement of all Firehouse Subs® Policies and Procedures as stated in the Operations Manual. 

Ensures knowledge, adherence, and enforcement of all Firehouse Subs policies and procedures. 

Provides leadership to the restaurant teams to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs® “culture” of a cheerful and fun work environment and Firehouse Subs® beliefs and values to adhere to and grow the mission and vision. 

Ensures the profitability of the business by ensuring all restaurants under their supervision operate within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth. 

Coordinates and implements operations game plans and company initiatives in a profitable, timely manner to the GMs and ensures compliance. 

Ensures restaurant General Manager actively participates in Local Restaurant Marketing activities and pursues catering opportunities and leads. 

Accountable for the proper salaried management staffing of the restaurant with qualified personnel who are capable of operating the business in a professional and profitable manner. 

Accountable for the continuous training and development of restaurant General Managers. 

Ensures all required programs, reports and legal documents are accurate, complete and accomplished on schedule. 

Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. 

Conducts monthly Area Meetings with Teams 

Ensures Restaurants are properly staffed and a detailed training/developmental plan is being adhered to 

Communicates effectively with Teams daily 

Educates and promotes Public Safety Foundation initiatives among the crew members and with customers.  

Represents Firehouse Subs® in a professional, positive manner at all times. 

Communicates effectively to Owner(s) all issues that may impact our business. 

Maintains overall restaurant equipment and facility in full working order through the GM and communicates problems immediately to the Director of Company Operations. 

Performs other job-related duties as may be assigned or required. 

 

Competency (knowledge, skills, and abilities): 

• Problem-solving skills 
• Ability to multitask  
• Organization skills 
• Interpersonal skills 
• Clear and effective written and oral communications 

 

Benefits: 

• Medical, Vision, and Dental 
• Bonus Plan (Monthly and Yearly) 
• Free Meals 
• Paid Time Off (PTO) 
• 401K (after one year of full-time employment) 
• Car Allowance 

Education and Experience: 

• Possess a positive attitude, be ready and willing to manage their team and serve customers, every day with a smile. 
• Be able to hire, train and motivate a high-performance team. 
• Understand and be able to manage food and labor costs. 
• Understand a Profit and Loss Statement and operate a restaurant at maximum profitability. 
• 3+ years of management experience 
• High school diploma or equivalent. 
• Valid driver’s license and must have personal Automobile Liability Insurance. 

Additional Requirements: 

• Other duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 
• Supervisory Responsibilities: Direct reports to include General Managers of locations in the Area. 
• Work environment: Will work inside the restaurants and at outdoor events.  

 

Physical demands:  

-Able to work on their feet for up to 13 hours at a time. 

-Able to lift up to 50 lbs. 

-Able to drive. 

 

Position type and expected hours of work:  

-Full time, standard 8am-6pm Monday through Friday, night and weekends as needed.  

-Will be in rotation for AOM on call.  

 

Travel:  

-Will require travel 

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team! We love our jobs, we love our Chick-fil-A Family, and we absolutely love the amazing guests that we have the pleasure of serving each day! 

Availability:

• Full-time
• Part-time

Candidates are expected to be available four full shifts Monday - Friday and have open availability Saturday

Pay: $15.00 per hour (18+ years of age and meets availability requirements) 

While we do not require restaurant experience as a prerequisite for employment, we are seeking candidates who thrive in a fast-paced environment that are passionate about serving safe, delicious food to our guests every day. Food safety and quality must remain top priority while we strive to be the most caring company in the world. Are you up for the challenge? If so, apply today! 

Join Our Family and Receive:

• Sundays off
• 401k and scholarship opportunities
• Paid training
• Discounted meals during shifts
• Fun team environment
• Opportunity for advancement and growth 

Your Role in Our Family:

• Provide a refreshing guest experience
• Ensure meal accuracy through detailed order taking, bagging, and expediting
• Maintain a high level of cleanliness throughout the entire restaurant
• Work in a fast-paced, high energy environment
• Serve and care for guests and their needs within the store

The Ideal Team Member:

• Excels in a fast-paced environment and handles stressful situations well
• Maintains a positive attitude and energy at all times
• Loves serving and helping others
• Values teamwork
• Shows eagerness to learn and take initiative
• Is willing and able to work in a physically demanding role (including the ability to lift up to 50 lbs, work outside in all weather conditions, and work on your feet for several hours) 

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