Post a Job to Hire in Big Spring, Texas

We are hiring immediately outgoing salespeople that want to move up with the company and that will provide excellent customer service.  You will oversee the sales department; you will oversee managing inventory and you will be expected to provide great customer service. We're seeking driven, retail sales minded individuals capable of managing the sales department in order to grow our business. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!

Do you have what it takes?

• Must be at least 21 years of age

• High school diploma or GED

• Valid state driver’s license and good driving record

We care for our employees. 

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you’ll find the real benefits to joining us comes from within. You can work your way to the future you want. We’ll help you own it!

Job Type:

• Full-time

Experience:

• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Required)

License:

• Driver's License (Required), driving the company vehicle may be required at times

Team members are to

maintain their stations in a clean and orderly manner. Team members will

receive additional

assignments to maintain unit in accordance with McAlister’s cleanliness

standards. Each position

has different duties and responsibilities:

Job Responsibilities:

• Responsible for the preparation of certain food items
• Responsible for greeting our guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients as well as familiarity with the step-by-step procedure for friendly and efficient customer service. In addition, Team Member will be responsible for accurate cash control.
• Responsible for delivering orders to guest. To ensure that each order is complete and prepared properly, the team member will have to become familiar with all the menu items and their packaging.
• Responsible for cleanliness in the dining room and service to our guests.
• Responsible for ensuring that each guest receives exactly what was ordered, both promptly and courteously. Orders must be directed to the dining room, curb side and pick up areas in an orderly and organized manner. All orders must be verified for correctness and completion.
• Responsible for the preparation of each menu item quickly and according to specks. The team member is also responsible for maintaining the quality standards of the products he/she prepares.
• Responsible for the preparation of food items. The team member is also responsible for maintaining the quality standards of the products he/she prepares.

Job Specifications:

• 16 years of age or older.
• Able to speak, read, and write effectively. Excellent oral communication skills to effectively
• Communicate with management, corporate staff, restaurant employees, and customers
• Must adhere to McAlister’s uniform and grooming policy
• Able to lift and carry a maximum of 50 pounds
• Able to work flexible hours
• Ability to travel to assigned restaurant locations and operate respective workstations. Work requires standing and walking 80-90% of the time

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Benefits:

• $300 SIGN ON BONUS!
• Competitive pay and bonuses
• Health Insurance
• 401K and Matching
• On the job training
• Free meals while working 
• Flexible schedule

Requirements:

• Guest service mentality; has a genuine desire to serve the customer.

• Computer literate and comfortable using computerized register (POS) systems.

• Possess great cash handling skills.

• Professional, polite, and reliable even when under stress.

• Well organized and detail oriented.

• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement.

• Has an outgoing personality, with excellent interpersonal and people skills.

• Strong work ethic.

• Must have integrity, honesty and accountability.

• Food Handler Certification required

• TABC Seller/Server Certification required

Essential Duties & Responsibilities:

• Greet and welcome customers entering the restaurant and calling into the restaurant.

• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.

• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.

• Answer questions from customers and make menu recommendations.

• Monitor that all orders are read within Company quote times.

• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).

• Balance the register at the end of the shift; deliver the amount before the next shift.

• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.

• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.

• Maintain a professional and presentable appearance according to the company's Uniform Standards

• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.

• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets customers with a positive and friendly attitude
• Enters orders into POS system, uses suggestive selling of food products to customers, receives payment (cash and credit card), makes change and maintains cash drawer
• Presents orders to guests and ensures accuracy of order
• Assists with ordering filling as needed
• Reads monitor to identify products that need to be prepared
• Notifies cook of special orders, shortages and needs
• Other general duties include: minor food preparation, stocking of supplies, cleaning of dining room tables and restrooms, sweeping, mopping, discarding of trash and filling ice bins
• Sets up workstations with all needed ingredients and equipment as needed
• Communicates with customers, team members and managers in a positive and professional manner
• Maintains cleanliness on the service counter and order presentation counter
• Maintains cleanliness, organization, and rotation of the display cooler
• Observes health and sanitation guidelines and follows established procedures to meet high standards of cleanliness, health & safety protocols.
•  Maintains a clean and sanitary workstation and takes ownership of area
• Looks for opportunities to assist fellow team members in an enthusiastic manner
• Other duties as assigned
• Must be willing to work variable schedules. Evenings, weekends, holidays

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

Less than high school education, GED or high school degree preferred. 

LANGUAGE SKILLS

Ability to comprehend simple instructions. 

COMPUTER SKILLS

No skills are required.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must obtain State Food Handler certification within 60 days of hire.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to stand. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. 

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to extreme heat from cooking equipment. The noise level in the work environment is usually moderate. Employees will be expected to purchase non-slip shoes due to wet, slippery floors and can purchase through the company at a discount.

ABOUT GOLDEN

Golden Chick is one of the fastest growing restaurant brands in the U.S. and was recognized as one of the very top brands in the country by Nation’s Restaurant News. Big things are planned for the little brand that started in San Marcos back in 1967. Come join our team and reach your maximum career potential. www.goldenchick.com

Duties and Responsibilities:

SERVICE

• Ensures 100% satisfaction for all LJS guests
• Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied

PEOPLE/CULTURE

• Assist management team in collecting Voice of the Customer (VOC) feedback
• Motivates Crew Members to perform at or above expected performance levels 
• Ensures staffing levels meet guest service requirements at all times 
• Treats all Crew Members with respect while fostering a sense of teamwork and accountability 
• Accountable for positive engagement at every guest encounter

PRODUCT

• Ensures all ingredients and menu items are properly stored, handled, prepared and presented with the greatest concern for food safety, accuracy, quality, and guest satisfaction  
• Positively impacts profitability by effectively managing product projections and controlling waste
• Provides, to every guest, a “come-back quality” service and taste experience

PLACE

• Maintains a clean, safe, and comfortable environment for guests and Crew Members
• Clean as you go mentality – Ensure the restaurant’s interior and exterior, including furnishings and equipment, are clean and in excellent working condition at all times 
• Provides an environment that encourages guests to return

LEADERSHIP

• Provides encouragement to Crew Members, including communicating team goals and identifying areas for new training or skill checks
• Assists management with hiring processes and new Crew member training
• Answers Crew Member questions, helps with Crew Member problems, and oversees Crew Member work for quality and guideline compliance
• Communicates deadlines and sales goals to Crew Members
• Develops strategies to promote Crew Member adherence to company regulations and performance goals
• Learn to forecast sales, create work schedules, order and track inventory, and complete required performance reports
• Ensure cash control, security, safety and food quality standards are consistently met 

*Performs other duties as assigned by restaurant management

Role Requirements

• Must be 18 years of age or older
• High School Diploma or Equivalent 
• Minimum of 3 months experience performing as a Crew Member
• Passed Shift Manager Readiness Checklist
• Must have reliable transportation and the ability to work rotating shifts 
• Take absolute pride in everything you do
• Value customer service and hold the ability to positively impact guests' experience
• Work well in a fast-paced environment
• Practice high quality food and cleanliness standards
• Bring an upbeat energy and positive attitude to the team
• Has a commitment to timeliness and a sense of urgency
• Ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
• Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ration and percent 
• Ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential requirements of the role.

While performing the duties of this role, the employee is regularly required to:

• Work for several hours in a standing position  
• Talk and hear; Communicate with Crew members and guests
• Handle, feel and reach with arms and hands
• Sit, climb, and balance 
• Stoop, kneel, crouch, and crawl
• Lift and move up to 50 pounds

Working Conditions

The work environment characteristics describe here are representative of those an employee could encounter will performing the duties and responsibilities of this role.

• Exposure to cooking fumes
• Moderate noise level 
• Exposure to heat and hot cooking equipment 

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.