performance outcomes. AMs operate under the direction of the RGM and typically manage a team of Hourly Shift Coordinators and Team Members (20-45 employees).
Summary of Essential Duties and Responsibilities:
· Greets guests with a smile while receiving orders and processing payments
· Prepares and packages food and drink products
· Responsible for maintaining the cleanliness of the restaurant at all times including dining room, restroom & exterior
· Maintains health and safety standards in work areas
· Unloads and stocks inventory items as needed
· Prompt and regular attendance on assigned shifts
· Follows Burger King uniform and grooming standards and policies
Qualifications and Skills:
Profitability
· Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
· Places and receives inventory truck orders
· Maintains and regularly monitors a list of all restaurant assets
· Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
· Ensures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)
Guest
· Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
People
· Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
Operations
· Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
· Ensures that restaurant upholds operational and brand standards
*Performs duties of Hourly Shift Coordinator when necessary
Qualifications and Skills:
· Must be at least eighteen (18) years of age
· High School Diploma or GED required, 2 years of college preferred
· 1-2 years of previous quick service restaurant experience, experience in management preferred
· Some understanding of P&L interpretation and management to influence profitability
· Demonstrated leadership skills
· Demonstrated understanding of guest service principles
· Available to work evenings, weekends and holidays
· Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Burger King Benefits
· Competitive pay and benefits (medical, dental, vision, disability and life insurance plan options)
· 4 ½ weeks of training to set you up for success
· Eligible for a quarterly operational performance bonus
· Paid time off
· Free meals while working
· Opportunities to advance your career and grow the Burger King brand
We at Burger King are committed to delivering a great experience to our customers and a stimulating career environment for our employees.
Burger King is an Equal Opportunity Employer.
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