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quality, visual merchandising, and operations. The assistant manager assists the store manager with the goal of providing customers with excellent, quality products and fast, friendly service. This position enforces all procedures in the absence of the store manager and coordinates, as necessary, with the Corporate Office. Assistant managers manage the training of baristas and lead baristas. He/she will be expected to have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.

Store Operations:

- Assists store manager in managing a profitable store, reviewing controllable expenses, and monitoring labor costs.
- Partners with the store manager in creating sales volume growth and creating a positive customer experience.
- Assists store manager in planning and executing sales promotions and maintaining a positive community image.
- Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store.
- Performs opening and closing duties.
- Delegates duties, as necessary, to shift supervisors and baristas.
- Performs financial documentation and register readings during shift.
- Ensures that the store, backroom, and equipment are maintained in a safe and clean manner.
- Conducts pre-employment interviews designed to minimize team member turnover and to ensure proper staffing levels are maintained.
- Processes all payroll information in an accurate and timely manner.
- Assists store manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events.
- Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
- Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and/or escape routes are available.
- Informs the store manager of any operational inconsistencies, employee incidents, accidents, potential safety hazards, or any unusual or pertinent events.
- Reports employee accidents and potential safety hazards to the store manager; completes appropriate paperwork, and recommends a proper course of action.

Service:

- Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.
- Pro-active in solving customer problems and satisfying customers in various situations.
- Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.
- Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis.
- Consistently monitors, coaches and encourages team members to meet the Company’s service standards.
- Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
- Responds proactively to prevent and resolve customer service situations.
- Maintains efficient, friendly service standards.

Product:

- Ensures that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends.
- Consistently maintains the highest quality product standards.
- Follows all Company drink recipes and procedures.
- Oversees drink making and participates in the re-certification process monthly.
- Educates our customers on the superior quality of Company products and services.
- Prepares all drinks and ensures that all team members prepare drinks according to The Coffee Bean & Tea Leaf drink recipe standard operating procedures.
- Tastes drink and food products on a per shift basis for quality assurance.

Training & Development:

- Executes effective recruiting programs with the Human Resources Department to ensure high team member retention.
- Contributes information to the store manager on performance appraisals for team members they directly supervise.
- Counsels team members, facilitates team member training efforts, conducts regular performance reviews, and disciplines team members, as necessary.
- Assists in the training of new employees.
- Motivates staff to maintain quality and consistent product.

Qualifications:

- Minimum high school diploma or equivalent.
- Minimum one year retail experience, preferably with a specialty coffee store.
- Assistant management in a specialty store or food establishment preferred.
- Register and cash handling experience.
- Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook.
- Must be able to work overtime, including weekends, evenings and special events as needed.
- Well-organized, detail-oriented and able to multi-task.
- Must have effective problem solving/decision making abilities.
- This position will require frequent standing and use of hands and arms.
- Must be able to lift up to 30lbs and frequently bend and twist from the waist.
- Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms.
- Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.
- Must have excellent verbal and written English communication skills.

Store Operations

- Assists store manager in managing a profitable store, reviewing controllable expenses, and monitoring labor costs. - Partners with the store manager in creating sales volume growth and creating a positive customer experience. - Assists store manager in planning and executing sales promotions and maintaining a positive community image. - Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store. - Performs opening and closing duties. - Delegates duties, as necessary, to shift supervisors and baristas. - Performs financial documentation and register readings during shift. - Ensures that the store, backroom, and equipment are maintained in a safe and clean manner. - Conducts pre-employment interviews designed to minimize team member turnover and to ensure proper staffing levels are maintained. - Processes all payroll information in an accurate and timely manner. - Assists store manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events. - Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. - Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and/or escape routes are available. - Informs the store manager of any operational inconsistencies, employee incidents, accidents, potential safety hazards, or any unusual or pertinent events. - Reports employee accidents and potential safety hazards to the store manager; completes appropriate paperwork, and recommends a proper course of action.

Service

- Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. - Pro-active in solving customer problems and satisfying customers in various situations. - Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. - Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis. - Consistently monitors, coaches and encourages team members to meet the Company’s service standards. - Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. - Responds proactively to prevent and resolve customer service situations. - Maintains efficient, friendly service standards.

Product

- Ensures that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. - Consistently maintains the highest quality product standards. - Follows all Company drink recipes and procedures. - Oversees drink making and participates in the re-certification process monthly. - Educates our customers on the superior quality of Company products and services. - Prepares all drinks and ensures that all team members prepare drinks according to The Coffee Bean & Tea Leaf drink recipe standard operating procedures. - Tastes drink and food products on a per shift basis for quality assurance.

Training & Development

- Executes effective recruiting programs with the Human Resources Department to ensure high team member retention. - Contributes information to the store manager on performance appraisals for team members they directly supervise. - Counsels team members, facilitates team member training efforts, conducts regular performance reviews, and disciplines team members, as necessary. - Assists in the training of new employees. - Motivates staff to maintain quality and consistent product.

Qualifications

- Minimum high school diploma or equivalent. - Minimum one year retail experience, preferably with a specialty coffee store. - Assistant management in a specialty store or food establishment preferred. - Register and cash handling experience. - Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook. - Must be able to work overtime, including weekends, evenings and special events as needed. - Well-organized, detail-oriented and able to multi-task. - Must have effective problem solving/decision making abilities. - This position will require frequent standing and use of hands and arms. - Must be able to lift up to 30lbs and frequently bend and twist from the waist. - Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms. - Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects. - Must have excellent verbal and written English communication skills. Read less

more than just a paycheck, you want to work somewhere the culture is just as warm as the fresh food. If any of these sound like you, come join our team as a Hospitality Professional!

We're hiring for both full-time and part-time for our award-winning team.  Located at 5171 S State Street in Murray, Utah, or 6191 S State Street in Fashion Place Mall we are looking for dynamic people who have the heart to serve.  

As Hospitality Professional you'll be serving guests throughout the restaurant, whether it be making a hand-spun milkshake, taking orders in the drive-thru, making memorable moments in the dining room or anywhere in between, you'll be creating REMARKable experiences.  

Benefits:

• Free Chick-fil-A meal each shift. In addition to free drinks, you get an additional $9 to spend on whatever food you choose each shift.
• Fun team environment. We work hard and we play hard. Our team expects the best out of each other. We make sure to celebrate when we succeed and rally together to improve if we miss the mark. 
• Flexible weekly schedules. Life happens. Do you need to work around your school hours? Want to make some extra money between taking the kids to school and picking them up? Anything else in between? We've got you covered.
• Closed on Sundays. Sunday is a family day, not a work day. Enjoy the day off, worship, or just have it as a day to relax and unwind. 
• Scholarship opportunities. Anywhere from $25K to $2,500. And even if you apply and you don't get a scholarship, we'll still pay for your books. 
• 401K with up to 4.5% company match. Dude, that's free money. Why wouldn't you take advantage of that?
• Paid Time Off. Is there anything better than getting paid while on vacation? 
• Leadership Training. Honestly, a lot of other companies hire leaders from our restaurant because they know we create great leaders! 
• Management Opportunities. Over 95% of the leaders in our business began as Chick-fil-A Team Members. We believe that everyone has the capacity to lead, let us help you discover yours!
• Free College. You read that right. All active Team Members are eligible for a 4-Year degree through Pointe University, tuition free!

Requirements:

• Engaging personality that likes speaking to other people. 
• Honest and dependable. (Like seriously, can we trust you with our kids?)
• Team player. Nobody likes a ball-hog.
• A smile. 

Must be:

• A team player who can lift up others.
• Passionate about finding ways to make others happy. 
• Self-starter. We don't want mules, we want mustangs. 
• Able to multi-task and work in a fast paced environment.
• Willing to give your best at all times. It's so cliche, but if you just want to clock in and clock out, this isn't the right fit.
• Kind. Do you return your shopping cart? If so, you're the person we are looking for. 
• The type of person others want to be around. We're not talking TikTok famous, we're talking "do others genuinely enjoy being around you?"

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motivated, positive, able to work with others and take direction from supervisor or lead. Must be able to be on one’s feet for entire shift and consistently lift up to 35 pounds. All service is done with trays.

Benefits:

• Banquet servers will start at $18/hour for lunch service, $20/hour if you become a lead server and $20/hour for evening shifts,   $22/hour for lead servers.

• Dental Insurance available to full time employees upon hire

• Paid vacation

• 50% discount for you and one guest when dining in off hour

• Flexible schedules 

• Matching 401k after one year of employment 

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family. We love and support each other. We truly enjoy one another. We are looking for people who want to be part of our caring culture!

Since we have 140 team members on staff, there are TONS of opportunities for promotions and growth. 

Some highlights include:

• ULTRA flexible schedules
• Clear path for advancement
• Super friendly, upbeat and positive work environment
• Free food
• Scholarships
• Health and Retirement Benefits
• Hang out nights

We are always looking for great people in any capacity

• Full or Part Time
• Day or Night
• Customer Facing or Kitchen

We offer compensation based on availability and capability. 

We look forward to meeting you!

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and ring in orders, deliver food and beverages, process payments, communicate well with cooks, bartenders, fellow coworkers and management to ensure smooth service and anticipate guests needs to help promote return guests and high levels of satisfaction.

Pay : Servers make an average of $20 - $35 per hour including tips

Benefits:

• Paid vacation
• Dental insurance offered for 30+ hours per week
• Career growth potential – 85% of our managers and corporate positions are promoted from within! Approximately 50% of hourly staff have been with the company for over 2 years.
• Matching 401K after one year employment
• 50% discount for you and one guest when dining in off hours
• Lunch hours are perfect when kids are in school or as a second job!
• Transition to nights quickly
• Great earning potential for driven individuals
• Long term well-established company

Qualifications and Skills:

• One-year high volume upscale tray experience is preferred, not required
• Must be motivated, friendly, upbeat, outgoing and positive.
• Must be able to assist guests and possess great customer relations skills
• Ability to work positively in a fast-paced environment
• Excellent verbal communication and interpersonal skills
• Basic math skills
• Ability to work effectively within a team
• Ability to be on your feet and alert for extended periods of time
• Ability to lift up to 35 lbs. as needed
• Continuous use of hands and arms
• Continuous bending, reaching and twisting

Responsibilities and Duties:

• Set up station
• Understand beginning, ongoing and ending sidework
• Attend roll call to learn of specials, events, new menu items or service procedures
• Greet guests
• Deliver enticing, knowledgeable specials presentation
• Take orders and deliver courses in appropriate order
• Use all opportunities to engage guests, crafting a dining experience to their wishes
• Tender their check promptly and accurately

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