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quality, visual merchandising, and operations. The assistant manager assists the store manager with the goal of providing customers with excellent, quality products and fast, friendly service. This position enforces all procedures in the absence of the store manager and coordinates, as necessary, with the Corporate Office. Assistant managers manage the training of baristas and lead baristas. He/she will be expected to have significant product knowledge and demonstrate positive, friendly and courteous customer service, as well as be able to demonstrate a commitment to our Guiding Principles and House Rules.

Store Operations:

- Assists store manager in managing a profitable store, reviewing controllable expenses, and monitoring labor costs.
- Partners with the store manager in creating sales volume growth and creating a positive customer experience.
- Assists store manager in planning and executing sales promotions and maintaining a positive community image.
- Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store.
- Performs opening and closing duties.
- Delegates duties, as necessary, to shift supervisors and baristas.
- Performs financial documentation and register readings during shift.
- Ensures that the store, backroom, and equipment are maintained in a safe and clean manner.
- Conducts pre-employment interviews designed to minimize team member turnover and to ensure proper staffing levels are maintained.
- Processes all payroll information in an accurate and timely manner.
- Assists store manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events.
- Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
- Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and/or escape routes are available.
- Informs the store manager of any operational inconsistencies, employee incidents, accidents, potential safety hazards, or any unusual or pertinent events.
- Reports employee accidents and potential safety hazards to the store manager; completes appropriate paperwork, and recommends a proper course of action.

Service:

- Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.
- Pro-active in solving customer problems and satisfying customers in various situations.
- Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.
- Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis.
- Consistently monitors, coaches and encourages team members to meet the Company’s service standards.
- Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
- Responds proactively to prevent and resolve customer service situations.
- Maintains efficient, friendly service standards.

Product:

- Ensures that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends.
- Consistently maintains the highest quality product standards.
- Follows all Company drink recipes and procedures.
- Oversees drink making and participates in the re-certification process monthly.
- Educates our customers on the superior quality of Company products and services.
- Prepares all drinks and ensures that all team members prepare drinks according to The Coffee Bean & Tea Leaf drink recipe standard operating procedures.
- Tastes drink and food products on a per shift basis for quality assurance.

Training & Development:

- Executes effective recruiting programs with the Human Resources Department to ensure high team member retention.
- Contributes information to the store manager on performance appraisals for team members they directly supervise.
- Counsels team members, facilitates team member training efforts, conducts regular performance reviews, and disciplines team members, as necessary.
- Assists in the training of new employees.
- Motivates staff to maintain quality and consistent product.

Qualifications:

- Minimum high school diploma or equivalent.
- Minimum one year retail experience, preferably with a specialty coffee store.
- Assistant management in a specialty store or food establishment preferred.
- Register and cash handling experience.
- Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook.
- Must be able to work overtime, including weekends, evenings and special events as needed.
- Well-organized, detail-oriented and able to multi-task.
- Must have effective problem solving/decision making abilities.
- This position will require frequent standing and use of hands and arms.
- Must be able to lift up to 30lbs and frequently bend and twist from the waist.
- Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms.
- Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.
- Must have excellent verbal and written English communication skills.

Store Operations

- Assists store manager in managing a profitable store, reviewing controllable expenses, and monitoring labor costs. - Partners with the store manager in creating sales volume growth and creating a positive customer experience. - Assists store manager in planning and executing sales promotions and maintaining a positive community image. - Ensures that the store has sufficient product, merchandise, and supplies needed to manage an efficient store. - Performs opening and closing duties. - Delegates duties, as necessary, to shift supervisors and baristas. - Performs financial documentation and register readings during shift. - Ensures that the store, backroom, and equipment are maintained in a safe and clean manner. - Conducts pre-employment interviews designed to minimize team member turnover and to ensure proper staffing levels are maintained. - Processes all payroll information in an accurate and timely manner. - Assists store manager in writing a weekly schedule according to labor guidelines and considers any fluctuations in sales due to holidays or local events. - Assists the store manager in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. - Responds to any and all emergencies while on shift by directing or performing steps necessary to ensure medical treatment and/or escape routes are available. - Informs the store manager of any operational inconsistencies, employee incidents, accidents, potential safety hazards, or any unusual or pertinent events. - Reports employee accidents and potential safety hazards to the store manager; completes appropriate paperwork, and recommends a proper course of action.

Service

- Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. - Pro-active in solving customer problems and satisfying customers in various situations. - Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. - Ensures that all team members provide customers with efficient and friendly, superior service on a consistent basis. - Consistently monitors, coaches and encourages team members to meet the Company’s service standards. - Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. - Responds proactively to prevent and resolve customer service situations. - Maintains efficient, friendly service standards.

Product

- Ensures that all team members are educated on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavor and blends. - Consistently maintains the highest quality product standards. - Follows all Company drink recipes and procedures. - Oversees drink making and participates in the re-certification process monthly. - Educates our customers on the superior quality of Company products and services. - Prepares all drinks and ensures that all team members prepare drinks according to The Coffee Bean & Tea Leaf drink recipe standard operating procedures. - Tastes drink and food products on a per shift basis for quality assurance.

Training & Development

- Executes effective recruiting programs with the Human Resources Department to ensure high team member retention. - Contributes information to the store manager on performance appraisals for team members they directly supervise. - Counsels team members, facilitates team member training efforts, conducts regular performance reviews, and disciplines team members, as necessary. - Assists in the training of new employees. - Motivates staff to maintain quality and consistent product.

Qualifications

- Minimum high school diploma or equivalent. - Minimum one year retail experience, preferably with a specialty coffee store. - Assistant management in a specialty store or food establishment preferred. - Register and cash handling experience. - Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook. - Must be able to work overtime, including weekends, evenings and special events as needed. - Well-organized, detail-oriented and able to multi-task. - Must have effective problem solving/decision making abilities. - This position will require frequent standing and use of hands and arms. - Must be able to lift up to 30lbs and frequently bend and twist from the waist. - Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms. - Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects. - Must have excellent verbal and written English communication skills. Read less

our people that have the heart to serve and are friendly and enthusiastic. This job not only sells the chicken but is a chance to create heartfelt moments with people in the community that choose to dine with us. Join us and help to positively influence the community every time you work! Our front-of-house positions include but are not limited to Dining Room Host, Runner, Order Taker, Bagger, Outside Order Taking, and Outside Meal Delivery. Our goal is for everyone to learn all the positions possible and help you grow.

Benefits

• Medical
• Dental
• Vision
• Employee Assistance Program
• 401K match
• Chick-fil-A Scholarship
• Tuition Reimbursement
• Employee Meal Program
• Other meal discounts
• Referral Bonus
• Clear Training Plan to obtain promotions
• Leadership opportunities
• Mentoring and coaching

Certain criteria must be met for certain benefits. Please inquire if interested!

Applicants must be able to:

  

• Smile  
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests 
• Honors and encourages others to follow the visions and values of the restaurant 
• Ability to multitask quickly, yet thoroughly     
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members   
• Potentially work for several hours   
• Sometimes lift and carry about 45 pounds
• Be available to open (able to work at 5 am) or close (able to work till 11 pm) two days a week. This doesn’t mean you will be scheduled every week, just that you’re available if needed.
• No prior experience is needed, only preferred.

 

What are the working hours?

Daytime positions generally start and finish between 5 am-4 pm, depending on the specific position. Nighttime positions generally start and finish between 4 pm-11 pm, depending on the specific position.

 

Why start with Chick-fil-A?

We like to state we have competitive pay because we have a streamlined training program that aims to get everyone promoted quickly, we want you to get promoted and get that next raise.

Every day you work you will get an employee meal! The price of that meal changes, yes changes, based on our target food cost. For questions about how that works interview us!

Our culture is formed by our values: Servant Leadership, Humility, Influence, Excellence, Loyalty, Dominance, and Stewardship. Searching for and keeping people with these same values have given us a culture of great people. We implement these values day-to-day as we interact with our customers and team.

With our Training Program, you will know where you stand and what you need to do to get to the next promotion. We have not one, but two managers dedicated to that process and helping our team learn and grow.

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skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Checking ID's to prevent minors from ordering alcoholic beverages.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Requirements:

Waiter/Waitress Job Requirements:

● Must have prior experience as a waiter/waitress.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

●Must carry at least a high school diploma.

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is for you!!

Our Restaurant Team Member - cashiers are the face of our company and are the first step in providing quality service and hospitality to our guests.

The Front of House Team Member's responsibility is to continually interface with guests to provide quick, friendly, and accurate service.

Prior experience as customer service, cashier, associate, restaurant crew member, team member or other part-time restaurant job experience is not required but is preferred.

Benefits:

• Flexible Schedules
• Scholarship opportunities
• 401k Match
• Family Environment
• Free Meals
• Sundays Off
• Individual Development
• Fun Environment
• Leadership Opportunities

Requirements:

• Must be able to work Friday and Saturday
• Lift 30 pounds
• Able to stand and walk briskly for 8 hours a day
• Able to move very quickly
• Works well as a team
• Coachable
• Minimum of a year commitment

Benefits

• Flexible Schedules
• Scholarship opportunities
• 401k Match
• Family Environment
• Free Meals
• Sundays Off
• Individual Development
• Fun Environment
• Leadership Opportunities

Requirements

• Must be able to work Friday and Saturday
• Lift 30 pounds
• Able to stand and walk briskly for 8 hours a day
• Able to move very quickly
• Works well as a team
• Coachable
• Minimum of a year commitment

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more than just a paycheck, you want to work somewhere the culture is just as warm as the fresh food. If any of these sound like you, come join our team as a Hospitality Professional!

We're hiring for both full-time and part-time for our award-winning team.  Located at 5171 S State Street in Murray, Utah, or 6191 S State Street in Fashion Place Mall we are looking for dynamic people who have the heart to serve.  

As Hospitality Professional you'll be serving guests throughout the restaurant, whether it be making a hand-spun milkshake, taking orders in the drive-thru, making memorable moments in the dining room or anywhere in between, you'll be creating REMARKable experiences.  

Benefits:

• Free Chick-fil-A meal each shift. In addition to free drinks, you get an additional $9 to spend on whatever food you choose each shift.
• Fun team environment. We work hard and we play hard. Our team expects the best out of each other. We make sure to celebrate when we succeed and rally together to improve if we miss the mark. 
• Flexible weekly schedules. Life happens. Do you need to work around your school hours? Want to make some extra money between taking the kids to school and picking them up? Anything else in between? We've got you covered.
• Closed on Sundays. Sunday is a family day, not a work day. Enjoy the day off, worship, or just have it as a day to relax and unwind. 
• Scholarship opportunities. Anywhere from $25K to $2,500. And even if you apply and you don't get a scholarship, we'll still pay for your books. 
• 401K with up to 4.5% company match. Dude, that's free money. Why wouldn't you take advantage of that?
• Paid Time Off. Is there anything better than getting paid while on vacation? 
• Leadership Training. Honestly, a lot of other companies hire leaders from our restaurant because they know we create great leaders! 
• Management Opportunities. Over 95% of the leaders in our business began as Chick-fil-A Team Members. We believe that everyone has the capacity to lead, let us help you discover yours!
• Free College. You read that right. All active Team Members are eligible for a 4-Year degree through Pointe University, tuition free!

Requirements:

• Engaging personality that likes speaking to other people. 
• Honest and dependable. (Like seriously, can we trust you with our kids?)
• Team player. Nobody likes a ball-hog.
• A smile. 

Must be:

• A team player who can lift up others.
• Passionate about finding ways to make others happy. 
• Self-starter. We don't want mules, we want mustangs. 
• Able to multi-task and work in a fast paced environment.
• Willing to give your best at all times. It's so cliche, but if you just want to clock in and clock out, this isn't the right fit.
• Kind. Do you return your shopping cart? If so, you're the person we are looking for. 
• The type of person others want to be around. We're not talking TikTok famous, we're talking "do others genuinely enjoy being around you?"

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