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serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in any career or industry.

We are looking for energetic individuals who are ready to join us in taking our restaurant to the next level. The largest responsibility as a Front Counter and Drive Thru Team Member is providing an experience for our guests that goes above and beyond their expectations. This involves providing excellent customer service with a warm welcome and fond farewell and saying "My pleasure" upon each guest interaction.

Competitive pay:

Full-time starts at $14.00 per hour and part-time starts at $12.00 per hour.

Front Counter and Drive Thru Team Member Benefits:

• Free employee meal
• Complimentary uniform
• Fun work environment with quarterly team events.
• Flexible schedule and Sundays off
• Leadership and Career Growth opportunities
• Free college and other scholarship opportunities
• Medical, dental, vision insurance and retirement savings (401k w/ matching).

Front Counter and Drive Thru Team Member Responsibilities:

• Maintenance of restaurant parking lot, outside trash receptacles, restrooms, kids playground, dining room, and front counter and drive-thru area.
• Receive payments from guests outside in the drive thru or inside at the front counter or drive thru window in the form of credit, cash, or check. Must be comfortable with handling all forms of payments, especially cash.
• Receive and take guests orders outside in the drive-thru outside or inside at the front counter.
• Interact with guests dining in or carrying out by checking on the status of their order, offering them refreshments and any other accommodations they may need.
• Bag orders that come through mobile destinations via Front Counter and Drive Thru (e.g. DoorDash, GrubHub, UberEats, and the Chick-fil-A One app).
• Prepare guests beverages and dessert items that come through via Front Counter and Drive Thru.
• Deliver orders outside to guests in the drive-thru or curbside area.
• Deliver orders inside to guests carrying out or dining in and mobile options are available for both destinations.
• Follow Chick-fil-A brand standards in regards to food preparation, handling and/ delivery.
• Follow Chick-fil-A brand standards in regards to customer service delivered to guests.

Front Counter and Drive Thru Team Member Requirements:

• Reliable transportation
• Must have the availability to work Holidays and weekends (Saturday).
• Professional hair and make-up with no large, visible tattoos.
• Wearing and maintaining the required uniform.
• Must work well in a team and help maintain a safe and positive environment.
• Must be comfortable with working outside and in a variety of weather conditions.
• Must understand basic food safety and must adhere to all corporate, unit, and state or federal policies.
• Must be able to obtain a food handlers card for the city of Portsmouth.
• Candidates will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary

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a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in any career or industry.

We are looking for energetic individuals who are ready to join us in taking our restaurant to the next level. The largest responsibility as a Kitchen Team Member is serving fresh and crave-able food that keeps guests coming back for more! This involves following food safety standards set forth by the Virginia Department of Health and Chick-fil-A.

Competitive pay:

Full-time starts at $14.00 per hour and part-time starts at $12.00 per hour.

Kitchen Team Member Benefits:

• Free employee meal.
• Complimentary uniform.
• Fun work environment with quarterly team events.
• Flexible schedule and Sundays off.
• Leadership and career growth opportunities.
• Free college and other scholarship opportunities.
• Medical, dental, vision insurance, and retirement savings (401k w/ matching).

Kitchen Team Member Responsibilities:

• Maintenance of restaurant parking lot, outside trash receptacles, dishwashing area, cooler and freezer, thaw cabinets, bread table, and grill and other equipment used for cooking and preparing food.
• Follow first-in, first-out rotation and other food safety measures such as date labeling, temperature checks, and more.
• Food prep that involves handling raw chicken and cooked product for both breakfast and lunch.
• Work machinery that involves handling hot grease or working around hot surfaces.
• Follow specific cook procedures for items such as the biscuits, grilled and fried filets, mac and cheese, and more.
• Filet and coat raw chicken and hand off to machinists to load and cook on the grill or pressure fryers.
• Handle the machines that the raw product is cooked in and transfer them to the line for assembly once cook time is done.
• Drop multiple basket of fries and load them into the fry shoot for front counter and drive thru team members.
• Assemble sandwiches and other special orders and place them in the correct places for front counter and drive thru team members.
• Box nuggets and strips and place them in the correct places for front counter and drive thru team members.
• Prepare pre-made and customized salads and place them in the correct places for front counter and drive thru team members.
• Communicate with front counter and drive thru team members when there is wait time on essential and non-essential product.

Kitchen Team Member Requirements:

• Reliable transportation .
• Must have the availability to work Holidays and weekends (Saturday).
• Must have the ability to lift up to 25 or more pounds.
• Must have the ability to work independently and follow instructions as given.
• Must work well in a team and help maintain a safe and positive environment.
• Must be comfortable with working inside + outside and in a variety of weather conditions.
• Must understand basic food safety and must adhere to all corporate, unit, and state or federal policies.
• Must be able to obtain a food handlers card for the city of Portsmouth.
• Candidates will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred but not necessary.

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great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

Applicants must be able to::

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask & quickly, yet thoroughly
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Work Quickly and Efficiently
• Follow Food Safety and Cleanliness Guidelines
• Maintain Proper Quality Parameters

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Responsibilities:

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

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shift, night shift, weekday and weekend shifts available

Delivery Driver Benefits include:

Eligibility for medical benefits

Flexible hours

Performance bonuses

Tuition discounts

Employee discounts on Better Ingredients, Better Pizza!

Locally owned and operated in Hampton Roads for 30 years!

Deliver the best pizza to our Tidewater residents

Our drivers deliver smiles by supporting our local businesses and communities

Join our pizza family!

Better Ingredients, Better Pizza, Better People!

COVID-19 Precautions:

• Social distancing guidelines in place
• Virtual meetings when necessary
• Sanitizing, disinfecting, and cleaning procedures in place
• Contactless Delivery procedures. Masks and sanitizer provided to team members. All health department guidelines followed

COVID-19 Precautions

• Social distancing guidelines in place
• Virtual meetings when necessary
• Sanitizing, disinfecting, and cleaning procedures in place
• Contactless Delivery procedures. Masks and sanitizer provided to team members. All health department guidelines followed

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this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. You’ll work in our Daycare and Boarding areas to care and ensure the safety of the guests in our facility. Not only will you focus on handling dogs + cats all day, but on the cleanliness of the facility.

Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

A Day In The Life:

As a Pet Pro, you are part of a larger team who is focused on the daily pet care of our guests. You’ll report to work over a variety of shifts to handle everything from walking dogs, giving them a potty break, feeding and administering medicines, cleaning their rooms, playing with dogs + cats and even loving them as if they were your own. One day you could help our overnight guests feel like this is their palace away from home and the next day you might run the daycare play group and make sure everyone is getting along. You might snuggle a shy pup who needs some extra special attention while also helping a regular get right back into the swing of things.You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent.. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Ensure that each guest is treated with respect and dignity
• Ensure that all guests are receiving appropriate amounts of food and water, clean and sanitize food/water bowls on a daily basis.
• Clean up dog poop, urination and any vomit several times throughout your shift
• Walk dogs on leash to and from outside exercise areas. 
• Engage in play activities with pets including: fetch, exercise walks, chase, agility, follow the leader, recall and basic obedience games, etc.
• Supervise activities of multiple dogs throughout the day
  • Monitor closely for any potential conflicts or escalations and redirect or remove one or more dogs from the situation as needed
• Maintain a sanitary and healthy environment by following our standards of cleaning and disinfecting rooms
• Monitor guest’s health by daily charting of eating and elimination habits. Dispose of and clean up any stool and urine.
• Monitor guest’s reaction to playtimes and general demeanor by charting playtime interactions
• Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists
• Pay specific attention to special handling notes, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.)
• Immediately alert front staff and resort manager when a guest is ill or exhibiting odd behavior - follow-up by filling out illness form and turning it into a shift lead/manager.
• Operate washer and dryer to clean pet belongings, towels, etc. Ensure belongings are returned to the appropriate pet.
• Ensure the facility meets or exceeds our expectations with regards to cleanliness and safety. Clean and sanitize all pet enclosures, exercise yards, and common areas.Mix and use disinfectants and other chemicals safely as instructed by the supervisor.
• Ensure that the property is maintained (lawn care, snow removal, tree maintenance)
• Alert manager when levels of inventory are low in the following areas:
  • Pet foods
  • Cleaning products for kenneling and lobby areas
• Help maintain the cleanliness of the property by picking up and disposing of trash or debris. Keep aisles, drains, carts, shelves, sinks, floors, furniture, counters and glass clean, sanitary and free of clutter/debris. Empty and sanitize trash cans and receptacles. 
• Alert manager of any safety or operational issues ie: broken guillotine doors, burnt-out lights, not enough salt for snowy areas, etc.
• Keep informed of important notices, meetings, etc. by consulting the "Guest Services Command Center" 
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently 
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently 
• Must be comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs. 
• Other duties as assigned.

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