Post a Job to Hire in Spokane, Washington

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

• Enthusiastically greet and welcome fans to the Dairy Queen brand

• Assist fans with menu navigation and product ingredient questions

• Strive to exceed fan expectations and deliver fan first service through timely and quality service

• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members

• Prepare treat products following restaurant, health, and safety standards and procedures

• Create and maintain a positive, safe, clean, and inviting environment for fans and team members

• At all times exhibit a genuine passion for excellence

• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts

• Work well under pressure packed situations while maintaining a great attitude

• Comfortable standing for entire shift and able to lift 50 pounds

• Practice established food handling procedures and meet any local health regulations

• Exhibit good manners, proper personal hygiene and promptness

• Have fun and maintain a positive attitude at all times!

Benefits:

-Flexible Schedule

-Food discounts 

experience, thank guests and invite them to return.

• Communicate guest food orders and service requests in an accurate and timely manner.

• Memorize and apply IHOP terminology, abbreviations, methodologies and plating and

menu knowledge.

• Comply with SOP methods in regard to guest checks and maintaining cash control.

• Stock and rotate all needed supplies in the service areas and dining room.

• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP

health, sanitation and safety guidelines.

• Clear, clean and reset tables and clean chairs, booths and floors after guests leave.

• Perform all cleaning duties according to posted cleaning charts.

• Comply with IHOP uniform and appearance standards per SOP guidelines.

• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Benefits:

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Server Job Requirements:

● Prior experience as a server is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must maintained an active WA food handler permit

● Must be a team player.

including interior and exterior of restaurant, equipment, and utensils.

Closing shift crew members pay rate starts at $17.00+

Essential Job Functions:

1. General: Lift and move pots, racks, and food supplies. Work in warm

kitchen with hot equipment; in the presence of steam tables, grills and

fryers.

2. Customer Service Team Member: Clean and restock customer and work

areas. Give friendly greeting to customers. Receive customer orders, pack

them correctly, and deliver them to customers. Enter order into register;

receive payment and make correct change; smile and thank customers for

their orders. Prepare and cook various food products.

3. Food Service Team Member: Set-up, operate, clean, and maintain cooking

equipment and utensils. Respond to audible and visual cook timers.

Prepare and cook various food products. Maintain the highest standards of

food and sanitation outcomes.

Requirements:

Skill Requirements:

Effective oral communication skills, basic math skills, ability to follow instructions. Lifting

a minimum of 40# on a regular basis.

Operation of Equipment:

Restaurant equipment including grills, fryer, steam table, and cash register,

Responsibilities:

Accountabilities - CHAMPS:

1. Cleanliness

* Makes sure customer areas (outside, restrooms, service, dining) are kept clean.

* Maintains a clean work area.

* Completes all assigned cleaning duties.

* Follows proper use of cleaning supplies.

2. Hospitality

* Smiles and focuses attention on customers.

* Treats everyone with respect.

* Uses "LAST" to resolve customer problems.

* Wears a clean, neat and correct uniform.

* Shows interest and enthusiasm in work.

3. Accuracy

* Makes sure orders are accurate.

* Consistently comes to work as scheduled and on time.

* Gets tasks right the first time and rarely requires follow-up.

* Accepts responsibility for mistakes and tries to improve.

* Takes initiative in learning new job tasks.

4. Maintenance

* Uses restaurant equipment properly.

* Tells manager about problems with restaurant equipment.

* Follows all safety and security procedures.

* Follows proper cash handling procedures.

* Completes checklists and forms necessary for job.

5. Product Quality

* Works to ensure perfect product at all times.

* Makes good decisions about quality issues.

* Follows correct food handling procedures.

* Uses product projections to prepare product.

6. Speed

* Consistently shows hustle.

* Helps co-workers serve customers more quickly.

* Helps where needed regardless of the task.

* Makes sure customers receive orders promptly.

* Assists in reaching restaurant speed targets

Benefits:

We offer:

• Medical Insurance upon meeting minimum requirements
• In-store contests and incentives
• Washington State Paid Family Medical Leave
• Washington State Paid Sick Leave

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Function:

• Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
• Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
• Be pleasant and alert to customer needs.
• Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
• Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area.
• Stocks and executes proper rotation of products.
• Completes assigned prep work for stocking and set up of chill area.
• Controls food production process.
• Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader.
• Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. 
• Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
• Informs immediate supervisor promptly of all problems or unusual matters of significance.
• Performs other duties and responsibilities as requested by management staff or shift leaders.

Requirements:

• Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. 
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time.
• Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. 
• Clean up after all kinds of messy situations. 
• Must be able to read order monitors. 
• Recall and communication of products and contents. 
• Practice established food handling procedures and meet any local health regulations. 
• Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Benefits:

● Competitive Pay

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Host Job Requirements::

● Prior experience as a host is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Responsibilities of a Host::

● Greeting, seating, and escorting guests.

● Opens door for guests arriving and departing.

● Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.

● Process To-Go and Delivery Orders

● Manage Wait List when the restaurant is busy

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion to outside guests.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of the restaurant

● Providing exceptional customer experience.