We clock in with Dr. Kathy Gosser, Director of the Yum! Center for Global Franchise Excellence at University of Louisville. Kathy shares what the data points to as the number one reason that quick-service workers leave—and how you can avoid it.
She also discusses why franchising is one of the most powerful ways to create generational wealth, and more about her work at the Yum! Center for Global Franchise Excellence.
Listen to Kathy's podcast: https://business.louisville.edu/learnmore/franchiseu/
Connect with Kathy on LinkedIn: https://www.linkedin.com/in/kathleen-gosser-ph-d-aa971510/